“Abbas is the most cost effective individual i have worked with. He works in a manner that's adaptable by others.”
About
Co-Founder at Mad About Digital (www.madaboutdigital.co.in)
Activity
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Hey Zendesk admins! Just dropped a game-changer at Macha AI: one-click translations that actually work! Tired of copy-pasting into Google Translate?…
Hey Zendesk admins! Just dropped a game-changer at Macha AI: one-click translations that actually work! Tired of copy-pasting into Google Translate?…
Shared by Abbas M
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Introducing AI Auto Assist on Macha AI Zendesk Copilot! Just launched: a game-changer for Zendesk support teams! Our AI Auto Assist guides agents…
Introducing AI Auto Assist on Macha AI Zendesk Copilot! Just launched: a game-changer for Zendesk support teams! Our AI Auto Assist guides agents…
Shared by Abbas M
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Just had an eye-opening chat that highlighted a classic support headache: the impossible knowledge gap our agents face daily. Picture this: 4 brands,…
Just had an eye-opening chat that highlighted a classic support headache: the impossible knowledge gap our agents face daily. Picture this: 4 brands,…
Shared by Abbas M
Experience & Education
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macha
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Languages
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Hindi
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Join now to viewMore activity by Abbas
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From diligently studying this report in my undergrad and masters to contributing to and supporting it. Very grateful for this opportunity and to be…
From diligently studying this report in my undergrad and masters to contributing to and supporting it. Very grateful for this opportunity and to be…
Liked by Abbas M
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HarperCollins Publishers website was interesting to go through and browse with a keen intention to shop. I've listed a few things that I thought…
HarperCollins Publishers website was interesting to go through and browse with a keen intention to shop. I've listed a few things that I thought…
Liked by Abbas M
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Ever opened ChatGPT and typed a quick prompt like “turn this into an email”? Now imagine 300+ support agents doing that inside Zendesk — every single…
Ever opened ChatGPT and typed a quick prompt like “turn this into an email”? Now imagine 300+ support agents doing that inside Zendesk — every single…
Shared by Abbas M
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We didn’t expect to hear this. One of our customers told us the Macha AI Agent Copilot for Zendesk was helping improve their team’s mental…
We didn’t expect to hear this. One of our customers told us the Macha AI Agent Copilot for Zendesk was helping improve their team’s mental…
Shared by Abbas M
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Won Cracku of the Year 2024 alongside Jay and Sumit 🏆 For the non-IITians: a 'Cracku' is someone who excels or shows exceptional skill in their…
Won Cracku of the Year 2024 alongside Jay and Sumit 🏆 For the non-IITians: a 'Cracku' is someone who excels or shows exceptional skill in their…
Liked by Abbas M
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Candid thought: I worry about posting too much on LinkedIn. I don't want to be *that* guy. The one everyone sees in their feed every day. But…
Candid thought: I worry about posting too much on LinkedIn. I don't want to be *that* guy. The one everyone sees in their feed every day. But…
Liked by Abbas M
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Two of the sharpest minds in tech and investing having a fireside chat at South Park Commons India! Amit Agarwal will be in conversation with Aditya…
Two of the sharpest minds in tech and investing having a fireside chat at South Park Commons India! Amit Agarwal will be in conversation with Aditya…
Liked by Abbas M
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Thrilled to announce the launch of the Rugby Premier League! RMZ, one of the world's largest alternative asset owners, has proudly acquired the…
Thrilled to announce the launch of the Rugby Premier League! RMZ, one of the world's largest alternative asset owners, has proudly acquired the…
Liked by Abbas M
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If email overload = missed tickets + delayed responses, then it's time to automate ticket creation from your support emails. Automating this process…
If email overload = missed tickets + delayed responses, then it's time to automate ticket creation from your support emails. Automating this process…
Liked by Abbas M
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“Conquering South, One Brew at a Time! 🍻🏆” This prestigious recognition comes after a rigorous selection process, where the top 10 microbreweries…
“Conquering South, One Brew at a Time! 🍻🏆” This prestigious recognition comes after a rigorous selection process, where the top 10 microbreweries…
Liked by Abbas M
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If you’re a Zendesk admin trying to implement AI, here’s how to start! #zendesk #zendeskadmin #ai #customersupport
If you’re a Zendesk admin trying to implement AI, here’s how to start! #zendesk #zendeskadmin #ai #customersupport
Shared by Abbas M
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Hosted a fun chat at South Park Commons India with Aprameya Radhakrishna, and it was one of those conversations that reminded us what it really takes…
Hosted a fun chat at South Park Commons India with Aprameya Radhakrishna, and it was one of those conversations that reminded us what it really takes…
Liked by Abbas M
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Just went live with a new Shopify build for Shades of Earth. We built a custom step-by-step flow for dress personalization - letting customers…
Just went live with a new Shopify build for Shades of Earth. We built a custom step-by-step flow for dress personalization - letting customers…
Liked by Abbas M
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