In the transit and transportation industries, agencies are always seeking new ways to drive innovation, engage with customers, and provide better service. However, digital transformation can be complex, especially with disparate systems and data sources spread across various agencies and departments.
Join us for a webinar where Salesforce, CapTech, and NEORide unveil how they transformed customer service across six transit systems using a scalable, multi-client CRM model. Discover how cloud-based automation, AI-powered support, and real-time analytics can revolutionize customer engagement, streamline operations, and improve response times.