It’s a wrap! What an incredible experience at Money20/20/20 Bangkok 2025!🥂 Our Chief Product Officer Jayant Bhatia and Chief Data, Security and Innovation Officer David Walker 戴瑋安 Walker attended the amazing event to exchange their insights on the stage with top leaders across the region!💬 In “The Role of Identity Security and Regulation in Building Trust”, David highlighted the importance of building and maintaining customer trust in today's digital landscape. He believes that organisations must embrace the latest technology while offer convenience and transparency to customers. By prioritising innovation and focusing on exceptional customer experience, Mox has created an environment and culture that provides confidence to our customers in this rapidly evolving digital world. Jayant energized the panel discussion “Tailoring Financial Services for Asia's Underserved” with his insights. He believes tailored financial services can empower communities, driving sustainable development and transforming lives. To substantiate this motto, he quoted several yield enhancement solutions at Mox, such as goal based savings, low investment threshold as low as 1 dollar, lower costs, Systematic Investment plans and fractional share capabilities. He said making every dollar work for customers wealth creation is key to Mox Bank’s philosophy. A huge thank you to everyone who engaged with us during these dynamic discussions. Together, we’re shaping the future of finance! 🚀 #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #Money2020 #Fintech #IdentitySecurity #FinancialInclusion #WealthCreation #EveryDollarWorks
About us
We’re Mox, a digital bank backed by Standard Chartered and partners HKT, PCCW and Trip.com. We’re shaking up Hong Kong’s banking scene with a digital-first experience from the ground up that’s lightning-fast, transparent, and puts you in control. We’re here to help you take control of your finances and wealth anytime, anywhere, with just a few taps. Mox is setting global benchmarks for digital banking and transforming retail banking from Hong Kong. We’re obsessed with reimagining banking to empower possibilities, making banking better, not just bigger. In just four years, we’ve become one of the fastest-growing digital banks in the world and are well on track to become Hong Kong’s #1 bank of choice for cards, deposits, lending and wealth management. We’re proving that banking can be secure, simple, smart, and surprisingly fun.
- Website
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https://mox.com/
External link for Mox Bank
- Industry
- Banking
- Company size
- 201-500 employees
- Headquarters
- Hong Kong
- Type
- Privately Held
Locations
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Primary
Get directions
Hong Kong, HK
Employees at Mox Bank
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Jason Chiu
Innovator | Changemaker | Serial Tech Entrepreneur | Angel Investor | Founder of Cherrypicks and Collectiv | Father | Explorer
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Daniel Cheung, MSc, MBCP, CBCP, CBCLA, VR
Resilience & Incident Management Professional
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Barbaros Uygun 胡博思
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Roy Siew
Head of Deposits & Transactional Banking at Mox | ex-Trust Bank, SCB, Citi, Capital One
Updates
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Our 2024 financial results are out! Check out some of our highlights: ✅ Our net interest income jumped by a massive 20%, hitting HKD530 million. ✅ We welcomed so many new faces that our customer base grew by 24% to 650,000 – that's over 1 in 10 bankable population in Hong Kong choosing Mox. ✅ Customers believe in us, our deposits skyrocketed by an impressive 56%, reaching a HKD17 billion. ✅ For those love exploring the world, their Mox Credit Cards were busy too, with overseas transactions soaring by 60%! ✅ Over half a BILLION Asia Miles are distributed by end of 2024 to reward our customers. Banking can be rewarding. Our secret sauce? We know our customers well. Our game-changing Asia Miles rewards campaign attracted higher-earning customers who truly value smart banking. They now make up almost 30% of our incredible community, bringing deposits and spending power as high as 3 times of other customers! At Mox, we're proving it can be safe, simple, smart, and FUN! #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #FY2024 #AnnualResults
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We are honored to receive four prestigious awards in the Bank Staff Recognition Ceremony hosted by the Hong Kong Police Force, recognizing our commitment to combating financial crime and safeguarding customers’ assets. These awards are: 🏅Anti-Scam Excellence Award for Digital Bank (Gold): Celebrating our expert team that proactively fights scams. 🏅Exemplary Efforts in Upstream Scam Intervention Award: Highlighting our achievements in identifying potential fraud victims. 🏅Outstanding STR Case Award: Demonstrating the prompt action we’ve taken to report potential money launderers to the Police. 🏅Award for No. of Stooge Account Decrease: Recognizing our AML efforts to take down stooge account and deter money laundering. These awards reflect our dedication to providing a secure banking experience through our use of cutting-edge technology, including AI to monitor accounts for suspicious activity, and a team of experts who tirelessly work to keep you ahead of scams. We also collaborate closely with the Hong Kong Police Force to combat fraud and empower our customers by educating them about the latest scams. Discover more about our initiatives to combat financial crimes: https://lnkd.in/giuntAEu #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #FinancialSecurity #FraudPrevention #Trust #AntiScam
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Another trophy for our digital banking Journey 🏆 We are excited to be ranked top 5 in Asia in the latest Sia's 2024 International Mobile Banking Benchmark, alongside Trust Bank Singapore, our sibling bank in the Standard Chartered family😊, and we are also the number one digital bank in Hong Kong. Mox’s Core Portfolio service is highly regarded as the best practice in robo-advisory category. These recognitions reflect our ongoing commitment to innovation, customer-centricity, and excellence in digital banking. 📱💫 This encouraging achievement would not have been possible without our dedicated Moxsters, whose passion drives us forward, and our valued customers, who inspire us every day. We will continue to improve, innovate, and shape a better financial future together. 🌟 More about the 2024 International Mobile Banking Benchmark: https://lnkd.in/g7ecfbeX #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #Innovation #customercentricity
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We did it! Mox hits the Top 100 Digital Banks list by The Banker, a publication by Financial Times! We’re honoured to be recognised as the number one digital bank in Hong Kong! 🎉 Being included in the Neobank Ranking is especially meaningful as Asia Pacific is home to more than 40% of global digital banks. It has become a hub for banking innovation and creating the future of banking. The future of banking is digital, and we're proud to be at the forefront of this transformation. Here's to many more milestones ahead!🚀 #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #BestInHK
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We’re reimagining our USD savings and investments experience and becoming our customers’ go-to bank for USD-based investments in Hong Kong🥂 From now on, customers are able to enjoy up to 3% p.a. USD savings interest rate along with fee-free HKD/USD conversion. This groundbreaking offer enables customers to maximize the potential of their USD holdings, making each dollar work harder than ever before 💪💵 We also provide seamless access to the dynamic U.S. investment market through Mox Invest, enabling clients to explore a diverse array of investment opportunities, from U.S. and Hong Kong stocks, ETFs to mutual funds trading services 📈 This commitment to delivering exceptional value underscores Mox’s dedication to empowering customers to navigate the complexities of today’s financial environment, transforming their USD holdings into robust investment opportunities 🎯 Learn more details about our reimagined USD savings and investment offerings at: https://lnkd.in/g_xq57tw Invest Bonus Rate Promotion (March 2025) Terms and Conditions apply. Foreign Exchange involves Exchange Rate Risk. Investment involves risks. Terms and Conditions apply. #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #USDbanking #USDSavings #USDInvestment
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On 8 March, we will be celebrating the incredible achievements of women around the world. 🎉 We would like to share a remarkable story within our own community. Jirina Amin, a dedicated working mom at Mox, recently shared her experience of balancing motherhood with her professional responsibilities. We are truly inspired by her journey! From providing flexible working hours🕰️ for all Moxsters to having a designated nursing room🤱 , Mox is committed to creating an inclusive culture that empowers women to thrive both at work and at home. Together, we can create a future where every woman has the opportunity to succeed! Happy International Women’s Day! 🥂 Learn more about Jirina's journey here: https://lnkd.in/gcfn32vn #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #InternationalWomensDay #WorkingMoms #IWD #EmpowerWomen
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Thanks TAB Global for recognising us as the “Best Digital Bank in Hong Kong” at TAB Global Excellence in Retail Finance Awards! This marks the third consecutive time that Mox has received this honor from The Asian Banker 🎉 Our Chief Customer Officer Igor Lau represented the Bank to receive the honor. This prestigious award reflects our commitment to innovation and excellence in delivering seamless banking experiences to our customers in Hong Kong. We are grateful for the support of Moxsters and valued customers who inspire us every day. Together, we are shaping the future of banking! Thank you for being part of our journey. 🚀 #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #DigitalBanking #ExcellenceInFinance #Innovation #CustomerFirst
Mox Bank Recognised as Best Digital Bank in Hong Kong! Mox Bank has emerged as the largest digital bank by assets in Hong Kong, expanding its offerings to include wealth management, crypto ETFs, and US fractional shares trading, while significantly growing its customer base. With innovation and customer satisfaction at the core of its strategy, Mox Bank is transforming the digital banking experience. The bank enjoys high customer engagement, with 30% of its customers actively using four or more products, reflecting strong loyalty and active usage. Mox Bank has also strengthened its position in deposits and loans, further cementing its market leadership. Its substantial revenue growth has secured the second-highest revenue per user among its peers, reinforcing its success in the digital banking space. For its diversified services, impressive customer engagement, and strong revenue performance, Mox Bank has been awarded Best Digital Bank in Hong Kong. Click here to see the full list of winners: https://lnkd.in/g5e-Mr6R For details about evaluation criteria and council of advisors of the Leadership Achievement Award programme, visit https://lnkd.in/dxFTK-dm Igor Lau #MoxBank #DigitalBanking #Fintech #CryptoETFs #WealthManagement #TheAsianBanker #TABGlobal
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Digital banking is much beyond moving transactions online, but a process of reimagining of how banking experience should be enhanced through the technology enablement.💡 Our CEO Barbaros Uygun 胡博思 recently shared his insights on this exciting journey. He believes that embedding advisory services into banking is the key to elevate our industry and empower our customers. Join us in exploring his inspiring vision for the future of banking and discover how we can shape a more intuitive and supportive financial landscape together.🌆 ☀️ #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #Innovation #customercentricity
The digital banking sector has been transforming the banking industry over the past few years, and the trend in Asia is gaining significant momentum. I see a unique opportunity to lead the charge toward a more seamless and customer-centric financial experience. Today, the discussion around “seamless experiences” is everywhere. But what does it truly mean? In the context of banking, I think it involves allowing banking services to integrate effortlessly into the everyday lives of our customers, empowering them to take conscious control of their financial wellbeing. In this rapidly evolving landscape, it is crucial that we continually innovate and adapt to meet the needs of our customers and partners. I am sharing my insights in the latest article on https://lnkd.in/gxu9jYmN #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #FutureofBanking #EmbeddedFinance
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What a fantastic day at Mox as we celebrated the Year of the Snake🐍 with an exhilarating lion dance performance!🦁✨ The vibrant colors and rhythmic beats brought us together; and the lions visited every team one by one to spread prosperity and good fortune for the year ahead. Let’s jumpstart the Year of the Snake with renewed energy and a commitment to excellence. Wishing everyone a year filled with success, growth and amazing opportunities!🧧 #Mox #GenerationMox #DigitalBanking #ANewWayOfBanking #ChallengerBank #NeoBank #ChineseNewYear #YearOfTheSnake #LionDance #CNY2025 #TeamSpirit
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