Priti Patel, MD, CMIO, John Muir Health, is steering a measured expansion of AI from long-running predictive models to newer generative tools, pairing administrative relief with cautious governance and education for clinicians and patients. Under her direction, the system has deployed ambient scribing across ambulatory practices and is extending that footprint to inpatient and emergency […]
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CHOP’s Lawton Says Docs & Nurses Seeing Benefits of Epic-Integrated Ambient AI
At Children’s Hospital of Philadelphia, Epic-integrated AI continues to do what humans rarely can at the tail end of long patient visits: captures every detail, improves coding accuracy, and eases the documentation burden. Greg Lawton, MD, EHR Medical Director – CHOP Primary Care, Children’s Hospital of Philadelphia, describes a measured path to deploying generative AI […]
Mayo’s Halamka Advises Matching Degree of AI Autonomy to Workflow Risk Profile
Amid an era of exuberance around AI, John Halamka, MD, President, Mayo Clinic Platform, notes that the apparent “suddenness” of its appearance masks a long arc of work. “This is a overnight revolution, 50 years in the making,” he said, noting that today’s breakthroughs rest on decades of progress in compute, storage, and tooling—combined with […]
Mercy’s AI Leader: Strategy First, Governance Always
Kerry Bommarito, PhD, VP, Enterprise AI and Decision Intelligence, Mercy, says the health system’s AI agenda begins with the enterprise plan, not shiny tools. After the executive team sets five organization-wide OKRs each fiscal year, work streams cascade to accountable leaders; Bommarito is a trustee on a key result aimed at revenue-cycle improvements through automation […]
Memorial’s Weiss Taming “Rogue Notes” So AI Can Flourish
Michael Weiss, MD, Associate CMIO, Memorial Healthcare System; and Assistant Medical Director Pediatric Emergency Medicine Joe Dimaggio Children’s Hospital, is leading a push to curb idiosyncratic documentation that can undermine quality, compliance, and the value of emerging AI. In a wide-ranging discussion, he described a “Rogue Note” campaign that preserves clinician flexibility but insists that […]
Optimizing Ambient AI Adoption Across the Care Team
Health systems that have implemented ambient AI technology often face a familiar challenge: ensuring consistent adoption and maximizing its value across diverse clinical roles. This webinar will examine strategies IT leaders can use to assess, measure, and improve ambient AI utilization, from high-level workforce analytics to role-specific and individual provider engagement. Panelists will discuss methods for identifying adoption gaps, tailoring interventions for high-impact clinicians, and balancing broad educational initiatives with personalized, at-the-elbow support. The conversation will also explore approaches for onboarding new staff, refining training for existing users, and leveraging data-driven insights to sustain long-term adoption gains.
Dr. John Lee on Epic Optimization, Managing Data During M&A, & AI Priorities Ahead
In a wide-ranging interview, John Lee, MD, Emergency Physician, Edward Hospital Naperville; Informaticist, & Epic Consultant, outlined a disciplined approach to getting more value from Epic while preparing for an AI-enabled future. He emphasized that health systems are still leaving significant capability untapped, urged CIOs to define firm boundaries for customization, and described how consolidating […]
Duke Health Tightens AI Governance, Scales Pilots
Eric Poon, MD, MPH, Chief Health Information Officer, Duke University Health System, described how the organization is moving AI from scattered experiments to an operating discipline aligned with enterprise strategy. Poon outlined a single intake for technology decisions with added lifecycle oversight when AI is involved, and a bias toward evidence-based scaling. He said the […]
From Conversation to Contract: Keys to Getting off on the Right Foot with Startups & Other Vendors
Early vendor engagements can set the trajectory for years. This session examines how health systems should structure first steps with startups and other vendors—clarifying data-sharing parameters, defining realistic timelines, and establishing criteria for expansion or termination. Panelists will detail how to frame success metrics that both parties can measure, align governance and decision rights, and distinguish when a limited pilot, phased rollout, or full contract is appropriate. The discussion also addresses risk management, IP and other considerations, including the handoffs between innovation teams, IT, compliance, and operations to avoid costly misalignment. Drawing on case examples, leaders will outline practical suggestions that help move from conversation to concept to contract with discipline.
Coordinating IT Training to Improve Usability and Reduce Burnout
Effective IT training is a critical, yet often underappreciated, factor in health system performance. This webinar will examine how information technology executives can oversee and coordinate training for new hires, existing staff learning upgraded applications, and high-level users requiring advanced support. Panelists will discuss strategies for balancing the roles of IT, informatics, HR, vendors, and third-party trainers to ensure consistent education. They will also address how training impacts usability, influences clinician satisfaction, and connects to burnout reduction, while exploring data-driven methods to identify systemic versus individual knowledge gaps.









