Copilot billing

[Dinu98]

🏷️ Discussion Type

Bug

💬 Feature/Topic Area

Copilot in GitHub

Body

Hello there,

I have an issue regarding my copilot pro max subscription and additional usage.

I had a failed payment on 2026-06-26 of 100$, money required for my subscription, so my subscription was cancelled.
I also had some additional usage on my account.

After adressing the payment issue, I remade the github pro max subscription, you correctly took 100$ from my account, but instead of also charging me for the additional usage and reset my allowance on 1 july as expected, now I see as if I already used 20k out of 20k credits, and it tells me my allowance will reset after 32 days on 1 august.

This is not correct, I should have been charged for my additional usage so my allowance can be reset and be able to use copilot in july, not august.

Did anyone encountered something similar so far?
Is there something I can do?

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