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outlook iCal link not being accepted in grafana oncall schedules #5570

@naaaaaates

Description

@naaaaaates

What went wrong?

What happened:

  • one of our schedules stopped updating. It previously was reading calendar items from an ical without issue in order to fill a schedule in grafana. I tried to refresh the configuration and it was telling me : Ical url primary: Ical parse failed

Other calendars are working just fine and they are seemingly set up identically. Generating a fresh secret ical link still doesn't fix it.

What did you expect to happen:

  • ical link should work to link to a shifts scheudle...

How do we reproduce it?

  1. In our tassat.grafana.net tenant there is a Win Oncall schedule. The ical link in there was working previously but now it's not.
  2. If you try to update that configuration or paste a new ical link for the same calendar, it gives the error from above.

Grafana OnCall Version

Grafana Cloud (steady)

Product Area

Schedules

Grafana OnCall Platform?

I use Grafana Cloud

User's Browser?

Chrome

Anything else to add?

No response

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