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Unable to get slack user mentions working. #5514

@lesaux

Description

@lesaux

What went wrong?

What happened:

  • I create an escalation chain which has a notification for a specific user.
  • This user profile has "Notify by Slack mentions" has a default
  • I trigger a demo alert, and The Alert group mentions: "failed to notify user@domain.com in Slack (reason: Alert group Slack notifications are disabled)"

I've been looking where to enable Alert Group Slack notifications, with no success.

The default routing of my integration, which is to a slack channel works just fine.

How do we reproduce it?

  1. Open Grafana OnCall and do X
  2. Now click button Y
  3. Wait for the browser to crash. Error message says: "Error..."

Grafana OnCall Version

v1.15.4

Product Area

Chatops

Grafana OnCall Platform?

Kubernetes

User's Browser?

No response

Anything else to add?

No response

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