Worldline Mobility & e-Transactional Services

Ready to roll your way to your destination? With Worldline's latest product, the Tap2Roll Trainer, travel has never been more seamless (or stylish), connecting you to multimodal journey planning, and with full traceability through our Digital Product Passport. Simply slip on, tap on, and away you go - the perfect addition for your mobility needs. We’re expecting this stock to roll out fast, so get your skates on and grab it today!

Customer experience and innovation are everything. It’s how each of us connects with brands, tech and specifically apps📲. Having the right UX/UI and reliant apps are the difference between success or failure. For this reason Hyai Ippolito Bastidas and Marcos Molero Carrión brought together 31 colleagues from across Spain, France and the UK to look into these very topics, have some fun 🥳 and explore the power of AI🤖. Across a two day hackathon our designers and developers worked together with Figma Make, our own LLM LibreChat and Google Gemini CLI to produce working demonstrators. The results were impressive! And here are the three demos we delivered: 📟 “CX Suite Supervisor”, a dashboard integrated into a live instance of our contact centre platform, featuring funky design whilst making considerations to accessibility. This mobile tool will enhance the experience and performance of contact centre agents, their team leaders, and managers and ultimately the consumers that get in touch 🙋🏻♀️ “MyJourneyAssist”, a tool to help railway staff provide better advice to customers during times of disruption, by bringing together different data sources into a simple meaningful set of insights 🌱 “Rail Retail”, environmentally focused reward programme. Through gamification this app helps consumers understand their Co² impact and make better transport choices. It’s built on top of our Open Payments platform live in cities across France. The competition was tough and after much deliberation CX Suite Supervisor was crowned the winning product🥇 Kevin Jones CTO, Worldline MeTS said “You could feel the positive energy, witness the innovation and see immediate results. The tech was amazing, and what was produced in such a short time quite mind-blowing”.

A few takeaways from #TTGlobal26 Lots of good conversations over the two days, but a common theme kept coming up… the industry is moving past traditional ticketing and thinking more about the whole customer journey. How do we make travel feel simpler? More connected? Less transactional? From open payments to better-integrated platforms, there’s a real shift towards putting the customer experience first. It’s something we’re focused on, helping operators rethink retail and move towards more seamless, frictionless mobility. Here’s a quick look at what we heard at the event. We’d love to hear your take… What themes are you seeing across the industry right now? Drop your thoughts in the comments below 👇 Transport Ticketing Events #ttg26

We will be at the ID FORUM for in Lille on March 31. On this occasion, Etienne Plouvier will be speaking at 3.45PM during a roundtable on trust in Digital Identity Wallets and international standards, alongside key players from across the ecosystem. This will also be an opportunity to highlight our contribution to the mDL4EU consortium — a European initiative supporting the deployment of mobile driving licences (#mDL) as part of the future EUDI Wallet. Together with Member States and public and private partners, we are working on key challenges such as: 🔹#Interoperability between systems 🔹Trusted verification mechanisms 🔹Integration into real-life use cases (car rental, car sharing, etc.) We look forward to engaging with the ecosystem in Lille and continuing the conversation around trusted digital identity in Europe. 📍 Lille Grand Palais | March 31 #DigitalIdentity #EUDIWallet #mDL #IDForum #Europe #Innovation

A strong perspective on one of the biggest shifts facing the UK rail industry. Great British Railways represents a real moment of change, not just in structure, but in how the network can better serve today’s passengers and travel behaviours. This article from Passenger Transport brings together some of the key themes shaping that conversation, from reform and accountability through to the wider customer experience. Worth a read if you’re keeping a close eye on where rail goes next 👇 #RailReform #GBR #TransportTicketing #Mobility

🛡️ TX Secure: Join the movement for trusted online product authentication Be among the first to integrate an innovative real-time product authentication solution into your platform's user journey. Stand out from competitors by securing transactions. 👉 Join the trust revolution in online product authentication watching TX Secure's demo by Paul Defiez, (Head of Track & Trace Product Management) Watch TX Secure demo: https://lnkd.in/erMJ3QrP #DSA #DigitalServiceAct #Secondhand #Authentication #E-commerce #Marketplace #Compliance #Counterfeiting #WorldlineIEC #Techforgood#TrackandTrace

The idea of anyone spending the night sleeping on a train station floor is unsettling, but the thought of a child forced to do so is even worse. Next week, a team of Worldliners will be raising awareness and vital funds for the Railway Children, to help children in just such a situation. If you'd like to find out more, or donate to this worthwhile cause, you can do so on the link below.

That’s a wrap on #TTGlobal26 👏 Two days of conversations, collaboration and live demonstrations showing how the future of transport is changing. From open payments and smart ticketing to integrated mobility platforms, it was great to connect with so many partners, customers and industry leaders all focused on one thing: delivering truly frictionless journeys. A big thank you to everyone who joined us on the stand, took part in discussions, and shared their perspectives on where transport retail is heading next. Missed us at the event? Get in touch to see how we’re powering your journey. #TransportTicketingGlobal #FrictionlessMobility #SmartTicketing #OpenPayments #TransportInnovation Transport Ticketing Events

TX DPP in #Vietnam: sustainable financing and the #DPP 🌱 On March 12, #Worldline brought together 120+ Vietnamese textile industry leaders in Ho Chi Minh City to showcase TX DPP and deliver a clear message: digital transformation is now. Two critical catalysts emerged: ✅ Sustainable financing: zero-interest loans via the government Green Credit Program to accelerate technology investment ✅ Digital Product Passport implementation: the key to accessing European markets by 2028 Partnered with #AGTEK and #VATrust, we witnessed remarkable momentum from Vietnamese manufacturers. The message is clear: companies adopting these solutions today will lead tomorrow. Special thanks to AGTEK, VATrust, and CIRPASS-2 - Digital Product Passport for these inspiring discussions shaping a more sustainable and competitive textile industry. The transformation starts now. 🚀 Contact us: https://easydpp.eu/en/ Paul Defiez, Wei Ting Chen, Minh Le, Anh Dao, @Long Nguyen, @Nguyen @Quang Thanh, @Pham Xuan Hong #DigitalProductPassport #TextileIndustry #DPP #GreenCredit #SustainableFinancing #Vietnam #Traceability #Innovation

🛡️ TX Secure: A win-win collaborative authentication hub. Increase value by fighting counterfeiting. Imagine: Marketplaces, brands, ID issuing providers, and IP owners uniting through a single, collaborative authentication hub to expose counterfeit products. The solution exists today. Meet TX Secure, introduced by Paul Defiez, Head of Track & Trace Product Management. A win-win collaborative authentication hub to increase value and fight counterfeiting together. ▶️Watch TX Secure demo: https://lnkd.in/erMJ3QrP #DSA #DigitalServiceAct #Secondhand #Authentication #Ecommerce #Marketplace #Compliance #Counterfeiting #WorldlineIEC #Techforgood #TrackandTrace