Parloa

Thank you, CCWberlin 2026! 🚀 What an energizing week, packed with meaningful conversations about where AI-powered customer service is headed. We loved welcoming everyone who stopped by our booth and joined us for the networking event on the Parloa boat 🛥️🧡 Here's to what comes next! #Parloa #AIInnovation #CustomerExperience

We’re excited to announce our partnership with Deutsche Telekom 🚀 Deutsche Telekom now offers Parloa’s AI agent management platform (AMP) for their business services customers, helping enterprises deliver personalized, 24/7 customer interactions across voice and digital channels. Together with the Deutsche Telekom team, we’re redefining AI-powered customer service and setting a new standard for how enterprises build relationships with their customers. As Klaus Werner, Director Business Customers Telekom Deutschland, puts it: “Together with Parloa, we are empowering companies to begin with focused, high-impact use cases and scale them into wide-reaching, transformative solutions.” We’re excited for what we’ll achieve with this partnership! #bettertogether Learn more - Link in the comments 👇 #Parloa #AIInnovation #CustomerExperience

Latané Conant and Paul Biggs reporting live from CCWberlin 🚀 If you haven’t had a chance yet, come by our booth D15 in Hall 2 and learn how you can join the 16% of companies that have crossed the great AI divide 💡 #CCWBerlin2026 #Parloa #AIInnovation #CustomerExperience

Parloa featured in Satya Nadella’s keynote at the #MicrosoftAITour in Munich. Microsoft has been a long-standing partner for us as we’ve scaled globally and built our AI agent management platform (AMP) on Azure. We share a clear focus on what matters most to our customers: reliable performance under pressure, responsible AI from the start, and enterprise-grade readiness. Thanks to the Microsoft team for the continued partnership. It's exciting to see how our collaboration is only growing stronger 🚀 #bettertogether

It’s CCW Berlin time 🚀 We’re here in Hall 2 at booth D15, ready to show you the latest advancements in agentic AI for customer service. Come say hi and see our AI agents in action! We’ll also be sharing more insights live from the CCWberlin floor this week. Add it to your calendar: 📍TeleTalk Demoforum: 24 Feb, 5:00PM & 25 Feb, 9:20AM. See Parloa in action - guided by Alexander Lange 📍AI Stage (Hall 2): 25 Feb, 12:30 PM. "What’s the latest challenge keeping CX leaders up at night? AI agent sprawl." with Paul Biggs and Ziv Baum 📍AI Inspiration Day: 26 Feb, 10:30AM. "From answers to outcomes: Reimagining customer experience with agentic AI" with Rômulo Luzia. We're excited to see you there! #CCWBerlin2026 #Parloa #AIInnovation #CustomerExperience

Welcome to Parloa's Studio 54 🪩 We wrapped up our kick-off week with a proper party. As you can see, the dress code was taken very seriously! A night to celebrate the team, the work we've put in, and the fact that we actually get to do this together 🧡 #Parloa

Legacy IVR systems are no longer meeting rising customer expectations. Rigid menus and endless repetitions frustrate callers and put customer loyalty at risk. Join our webinar with Bruce Eidsvik, Chief Growth Officer at Servion Global Solutions, Heather Richards, Global VP, GTM Strategy at Verint, and Daniel Nieves, RVP Technology Partnerships at Parloa. You’ll learn how Servion, Verint, and Parloa help leading enterprises: ✔️ Move from legacy customer service solutions to intent-led, outcome-based resolution ✔️ Deploy AI agents with guardrails for safe, compliant CX ✔️ Orchestrate the full AI agent lifecycle, from design to optimization ✔️ Unlock value across channels, markets, and languages, building deeper relationships that fuel long-term growth 📆 March 5, 2:00–2:45 PM ET Register via the link in the comments 🔗👇 #Parloa #webinar #AIInnovation #CustomerExperience

For Chad Peets, Parloa’s newly added board member, AI in customer experience isn’t just another wave. It’s one of the first enterprise domains where real ROI meets real human impact. Chad looks for three things before investing: a product with real enterprise value from the outset, a market primed for scale, and leadership capable of disciplined execution. Parloa checks all three. Learn what stood out to Chad about Parloa and how he’ll work with our team to keep building our GTM engine 🔗 https://okt.to/CciX32 #Parloa #AIInnovation #CustomerExperience

Last week was all about setting sail ⚓️🏝️ More than 400 Parloans came together from all over the world for our Company Kickoff Week. As it’s become a good tradition, we gathered at the cinema to celebrate a strong 2025 and set sail for 2026. What we’re taking with us from the week: the best work happens when you bring sharp minds together, align on the mission, and give each other the trust to move fast. Across time zones, teams, and roles. Also, big thanks to Dominik Neidhart for joining our kickoff and giving our team a real look at high-stakes teamwork, drawn from moments like the America’s Cup 🏆 Read the wind. Ready the boat. Trust the crew. 2026, we’re ready 🌊 #Parloa #CKO #AIInnovation #CustomerExperience

Leading enterprise teams have moved past “can an AI agent answer a question?” The real question now is: can it operate in the real world, at scale, without breaking trust? 💡 That’s the conversation we’re expecting to have a lot at CCWberlin 2026 next week. Our team will showcase how the most customer-centric enterprises move from automation for resolutions to meaningful customer relationships, powered by agentic AI. If you’re attending, we’re happy to walk you through it in a way that maps to your priorities, like: ✔️ Going from endless pilots to actual performance ✔️ Scaling reliably across languages, channels, and high-volume spikes ✔️ Turning customer conversations into lasting loyalty and lifetime value Want to meet the team? Secure your slot here 🔗 https://okt.to/vy3q9m …or come by our booth D15 in Hall 2📍 We can’t wait to meet you there! #CCWBerlin2026 #Parloa #AIInnovation #CustomerExperience