Polystar | Elisa Industriq’s cover photo
Polystar | Elisa Industriq

Polystar | Elisa Industriq

Telecommunications

Actionable Insights, Smarter decisions

About us

Polystar is a global leader in smart, data-driven assurance and automation for telecommunications operators. Its solutions transform complex network data into operational intelligence that drives business results. Polystar enables communications service providers (CSPs) to enhance the customer experience and achieve optimal operational efficiency through real-time, actionable insights and pragmatic automation, powered by AI. Trusted by more than 100 CSPs across 55 countries, Polystar collaborates with operators to optimize their multi-vendor networks – cloud-native and on-premises. Headquartered in Stockholm, Sweden with a worldwide presence, Polystar is part of Elisa Industriq, a global leader in software solutions for operational intelligence that enhances industrial knowledge with AI innovation. Polystar is ISO 9001:2015 and ISO 27001:2013 certified, reflecting its commitment to quality management and information security.

Website
https://www.elisaindustriq.com/polystar
Industry
Telecommunications
Company size
201-500 employees
Headquarters
Stockholm
Type
Public Company
Specialties
Real-time Network Monitoring, Performance Monitoring, Roaming Assurance, CEM, Service Quality Assurance, Service Enablement, End-to-end Monitoring, Mobile Data Analysis, Customer Analytics, Analytics, Automation, AI & ML, Energy Saving, Cloud, 5G, Network Monitoring, Service Assurance, Network Assurance, and Customer Experience Assurance

Locations

Employees at Polystar | Elisa Industriq

Updates

  • In telecom, progress increasingly relies on 𝘁𝗿𝘂𝘀𝘁𝗲𝗱, 𝗮𝗰𝗰𝗲𝘀𝘀𝗶𝗯𝗹𝗲 𝗱𝗮𝘁𝗮. From improving service quality to planning network investments, CSPs rely on having 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗱𝗮𝘁𝗮: accurate, contextualized, and available when it matters most. Furthermore, when 𝗯𝘂𝗶𝗹𝗱𝗶𝗻𝗴 𝗮𝗻 𝗔𝗜 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆, structured and reliable data is the foundation for success. But it’s not just about access. It’s about ensuring 𝗱𝗮𝘁𝗮 𝗶𝗻𝘁𝗲𝗴𝗿𝗶𝘁𝘆, 𝗰𝗼𝗻𝘀𝗶𝘀𝘁𝗲𝗻𝗰𝘆, 𝗮𝗻𝗱 𝘂𝘀𝗮𝗯𝗶𝗹𝗶𝘁𝘆 𝗮𝗰𝗿𝗼𝘀𝘀 𝘁𝗵𝗲 𝗼𝗿𝗴𝗮𝗻𝗶𝘇𝗮𝘁𝗶𝗼𝗻 - so teams can confidently turn insights into action. At Polystar, we enable operators to 𝗶𝗻𝗴𝗲𝘀𝘁, 𝗻𝗼𝗿𝗺𝗮𝗹𝗶𝘇𝗲, 𝘃𝗮𝗹𝗶𝗱𝗮𝘁𝗲, 𝗮𝗻𝗱 𝗰𝗼𝗿𝗿𝗲𝗹𝗮𝘁𝗲 𝗻𝗲𝘁𝘄𝗼𝗿𝗸 𝗱𝗮𝘁𝗮 - ensuring a trusted foundation for analytics, automation, and optimization across service assurance workflows. → Discover how Data Assurance drives better decisions, stronger performance, and improved customer experience: https://lnkd.in/dA7mdpCz #DataAssurance #TelecomAnalytics #ServiceAssurance #NetworkAnalytics

    • Your Single Source of Truth for Telecom Data - Data Assurance from Polystar
  • 𝗪𝗵𝗮𝘁 𝗱𝗼𝗲𝘀 𝗶𝘁 𝗿𝗲𝗮𝗹𝗹𝘆 𝗰𝗼𝘀𝘁 𝘁𝗼 𝗮𝗱𝗼𝗽𝘁 𝗻𝗲𝘄 𝘁𝗲𝗰𝗵𝗻𝗼𝗹𝗼𝗴𝘆? Gerhard Wieser, CTO & Head of Engineering at Polystar, explores why strategic technology is never truly “free”- and how every decision comes with trade-offs that impact long-term performance, efficiency, and competitiveness. From hidden complexity to operational implications, the article offers a thoughtful perspective for telecom leaders navigating transformation and looking to make smarter, more sustainable technology choices. 𝗟𝗲𝗮𝗿𝗻 𝗺𝗼𝗿𝗲 𝗶𝗻 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗮𝗿𝘁𝗶𝗰𝗹𝗲 ↓ https://lnkd.in/dSMfNJsQ #Telecom #DigitalTransformation #TechStrategy #AI #Automation #Leadership #NetworkTransformation Elisa Industriq

  • What does agentic AI mean for the future of telecom operations? Discover how 𝗣𝗼𝗹𝘆𝘀𝘁𝗮𝗿'𝘀 𝗔𝗜-𝗣𝗼𝘄𝗲𝗿𝗲𝗱 𝗨𝗻𝗶𝗳𝗶𝗲𝗱 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲 is helping telecom operators transform network and service operations through advanced analytics, automation, and AI-driven decision-making. 🎤 𝗣𝗼𝗹𝘆𝘀𝘁𝗮𝗿 𝘁𝗮𝗸𝗲𝘀 𝘁𝗵𝗲 𝘀𝘁𝗮𝗴𝗲 𝗼𝗻 𝗗𝗮𝘆 𝟭 📅 𝗝𝘂𝗻𝗲 𝟮𝟯 | 𝟭𝟮:𝟯𝟬 𝗣𝗠 | 𝗧𝗵𝗲 𝗟𝗼𝗳𝘁 Join Asparuh (Aspe) Rashid, Head of Data Platform & Visualization at Polystar, for: "𝗔𝗴𝗲𝗻𝘁𝗶𝗰 𝗢𝗿𝗰𝗵𝗲𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻 𝗶𝗻 𝘁𝗵𝗲 𝗣𝗼𝗹𝘆𝘀𝘁𝗮𝗿 𝗣𝗹𝗮𝘁𝗳𝗼𝗿𝗺 𝗮𝗻𝗱 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀" In this presentation, you'll learn how: ▪️ Expanded data coverage and deeper analytics unlock valuable operational insights ▪️ AI-driven reasoning and governed automation enable smarter, more efficient operations ▪️ Agentic AI supports the transition toward autonomous, trust-driven telecom networks As the industry moves toward real-time, AI-powered operations, this session will demonstrate how Polystar is evolving its Unified Assurance Platform to support the next generation of telecom innovation - while maintaining governance, transparency, and control. If you're attending DTW Ignite, don't miss the opportunity to see how agentic AI is reshaping telecom operations. → 𝗕𝗼𝗼𝗸 𝘆𝗼𝘂𝗿 𝗣𝗼𝗹𝘆𝘀𝘁𝗮𝗿 𝗺𝗲𝗲𝘁𝗶𝗻𝗴 𝗮𝘁 𝗗𝗧𝗪: https://lnkd.in/dU7XWbAz #DTWIgnite #TMForum #Telecom #AI #AgenticAI #AutonomousNetworks #UnifiedAssurance

    • Polystar will be on the speaker's agenda at DTW Ignite 2026 - join Asparuh Rashid at the Loft on June 23rd
  • 𝗖𝗮𝗻 𝗔𝗜 𝗺𝗮𝗸𝗲 𝘁𝗲𝗹𝗲𝗰𝗼𝗺 𝗰𝗮𝗽𝗮𝗰𝗶𝘁𝘆 𝗽𝗹𝗮𝗻𝗻𝗶𝗻𝗴 𝗺𝗼𝗿𝗲 𝗮𝗰𝗰𝘂𝗿𝗮𝘁𝗲 𝗮𝗻𝗱 𝗿𝗲𝗹𝗶𝗮𝗯𝗹𝗲? Join Mohammad Shaheen & Roman Sipula live on 𝗝𝘂𝗻𝗲 𝟰 𝗮𝘁 𝟬𝟵:𝟯𝟬 𝗖𝗘𝗦𝗧 to see how modern AI forecasting is helping telecom operators improve capacity planning, prevent service degradation, and make more confident operational decisions. You'll learn: ▪️Why Classical Forecasting Methods Are Hitting Their Limits ▪️A Practical Guide to Modern Forecasting Architectures ▪️Making Forecasts That Operations Teams Can Trust ▪️Solving Real Production Challenges: Drift, Retraining and AIOps Integration ▪️The Rise of Time Series Foundation Models → 𝗥𝗲𝘀𝗲𝗿𝘃𝗲 𝘆𝗼𝘂𝗿 𝗽𝗹𝗮𝗰𝗲: https://lnkd.in/dJWpUx6c #AI #MachineLearning #TimeSeriesForecasting #Telecom #CapacityPlanning #AIOps #DataScience

    • Polystar Live Webinar: Time Series Forecasting for Capacity Management
  • 𝗨𝗻𝗹𝗼𝗰𝗸 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿-𝗖𝗲𝗻𝘁𝗿𝗶𝗰 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝘄𝗶𝘁𝗵 𝗣𝗼𝗹𝘆𝘀𝘁𝗮𝗿’𝘀 𝗖𝗘𝗠 𝗣𝗼𝗿𝘁𝗮𝗹 Telecom operators face a growing need to understand not just network performance, but customer experience. The 𝗖𝗘𝗠 𝗣𝗼𝗿𝘁𝗮𝗹 𝗶𝗻 𝗞𝗮𝗹𝗶𝘅 𝗔𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 delivers a centralized view of active users, segmented by service, region, and technology. With dynamic 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗜𝗻𝗱𝗶𝗰𝗲𝘀 (𝗖𝗘𝗜𝘀) replacing legacy SQIs, operators can now benchmark, segment, and act with precision. From 5G penetration to app-level experience, the CEM Portal empowers smarter decisions across marketing, operations, and management. → Elevate Your Network with Customer-Centric Insights - request your demo here: https://lnkd.in/dvmRrwuu #CustomerExperience #TelecomAnalytics #CEM #5GAnalytics

    • No alternative text description for this image
  • 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗶𝘀 𝗻𝗼 𝗹𝗼𝗻𝗴𝗲𝗿 𝗷𝘂𝘀𝘁 𝗮 𝗻𝗲𝘁𝘄𝗼𝗿𝗸 𝗞𝗣𝗜; 𝗶𝘁'𝘀 𝗮 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗿𝗶𝘃𝗲𝗿. “𝘐𝘧 𝘺𝘰𝘶 𝘩𝘢𝘷𝘦 𝘵𝘩𝘦 𝘳𝘪𝘨𝘩𝘵 𝘊𝘶𝘴𝘵𝘰𝘮𝘦𝘳 𝘌𝘹𝘱𝘦𝘳𝘪𝘦𝘯𝘤𝘦 𝘈𝘴𝘴𝘶𝘳𝘢𝘯𝘤𝘦 𝘱𝘭𝘢𝘵𝘧𝘰𝘳𝘮 𝘢𝘯𝘥 𝘶𝘴𝘦 𝘪𝘵 𝘦𝘧𝘧𝘦𝘤𝘵𝘪𝘷𝘦𝘭𝘺, 𝘪𝘵 𝘤𝘢𝘯 𝘩𝘢𝘷𝘦 𝘢 𝘥𝘪𝘳𝘦𝘤𝘵 𝘪𝘮𝘱𝘢𝘤𝘵 𝘰𝘯 𝘺𝘰𝘶𝘳 𝘣𝘶𝘴𝘪𝘯𝘦𝘴𝘴 - 𝘳𝘦𝘥𝘶𝘤𝘪𝘯𝘨 𝘤𝘩𝘶𝘳𝘯 𝘢𝘯𝘥 𝘦𝘯𝘴𝘶𝘳𝘪𝘯𝘨 𝘤𝘰𝘯𝘴𝘪𝘴𝘵𝘦𝘯𝘵𝘭𝘺 𝘩𝘪𝘨𝘩-𝘲𝘶𝘢𝘭𝘪𝘵𝘺 𝘴𝘦𝘳𝘷𝘪𝘤𝘦𝘴 𝘧𝘰𝘳 𝘺𝘰𝘶𝘳 𝘤𝘶𝘴𝘵𝘰𝘮𝘦𝘳𝘴.” In this short clip, Emil Radonchikj, Head of Customer Experience Assurance, shares why Customer Experience Assurance is critical for telecom operators looking to improve customer loyalty and business performance. Curious to hear the full perspective? Watch the complete video, "𝗪𝗵𝘆 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗔𝘀𝘀𝘂𝗿𝗮𝗻𝗰𝗲 𝗜𝘀 𝗮 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗜𝗺𝗽𝗲𝗿𝗮𝘁𝗶𝘃𝗲 𝗳𝗼𝗿 𝗧𝗲𝗹𝗲𝗰𝗼𝗺 𝗢𝗽𝗲𝗿𝗮𝘁𝗼𝗿𝘀," and discover how Polystar helps operators turn customer experience insights into measurable business results. 🎬Full video link in the comments ↓ #CustomerExperience #CustomerRetention #ChurnReduction #Telecom

  • 𝗝𝗼𝗶𝗻 𝗼𝘂𝗿 𝗹𝗶𝘃𝗲 𝘄𝗲𝗯𝗶𝗻𝗮𝗿 𝘁𝗼𝗺𝗼𝗿𝗿𝗼𝘄 → Agentic RAG in Telecom – From Retrieval to Autonomous Intelligence 𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗹𝗲𝗮𝗿𝗻: 🔹Naive LLMs are not enough anymore 🔹Fine-tuning vs RAG and what route to take 🔹The true cost of agentic systems 🔹Autonomy requires governance 𝗠𝗮𝘆 𝟮𝟬 | 𝟬𝟵:𝟯𝟬 𝗖𝗘𝗦𝗧 🎤 Mohammad Shaheen & Mohamed Tarek Save your seat: https://lnkd.in/dZzN6fQ3 See you at the webinar! #AIinTelecom #AgenticAI #RAG #Webinar

    • Join Polystar's Live Webinar on May 20th - Agentic RAG in Telecom
  • 𝗡𝗲𝘄 𝗣𝗮𝗿𝘁𝗻𝗲𝗿𝘀𝗵𝗶𝗽 𝗔𝗻𝗻𝗼𝘂𝗻𝗰𝗲𝗺𝗲𝗻𝘁 As cable networks scale in complexity and performance demands rise, operators face increasing pressure to deliver flawless service while controlling costs. We’re proud to partner with Teleste to help accelerate this shift - bringing together deep cable expertise with Polystar’s AI-driven analytics and automation to enable more intelligent, data-driven network operations. The partnership will initially focus on Europe and North America, where operators are rapidly modernizing their networks. The collaboration helps operators maximize the performance of their existing infrastructure while preparing for the next generation of cable technology. George Baltoglou, CEO of Polystar said: “𝘉𝘺 𝘤𝘰𝘮𝘣𝘪𝘯𝘪𝘯𝘨 𝘛𝘦𝘭𝘦𝘴𝘵𝘦’𝘴 𝘥𝘦𝘦𝘱 𝘤𝘢𝘣𝘭𝘦 𝘦𝘹𝘱𝘦𝘳𝘵𝘪𝘴𝘦 𝘸𝘪𝘵𝘩 𝘗𝘰𝘭𝘺𝘴𝘵𝘢𝘳’𝘴 𝘭𝘦𝘢𝘥𝘪𝘯𝘨 𝘈𝘐 𝘥𝘳𝘪𝘷𝘦𝘯 𝘢𝘯𝘢𝘭𝘺𝘵𝘪𝘤𝘴 𝘢𝘯𝘥 𝘢𝘶𝘵𝘰𝘮𝘢𝘵𝘪𝘰𝘯 𝘤𝘢𝘱𝘢𝘣𝘪𝘭𝘪𝘵𝘪𝘦𝘴, 𝘸𝘦 𝘦𝘯𝘢𝘣𝘭𝘦 𝘰𝘱𝘦𝘳𝘢𝘵𝘰𝘳𝘴 𝘵𝘰 𝘵𝘶𝘳𝘯 𝘥𝘢𝘵𝘢 𝘪𝘯𝘵𝘰 𝘢𝘤𝘵𝘪𝘰𝘯𝘢𝘣𝘭𝘦 𝘪𝘯𝘵𝘦𝘭𝘭𝘪𝘨𝘦𝘯𝘤𝘦 𝘢𝘯𝘥 𝘢𝘤𝘤𝘦𝘭𝘦𝘳𝘢𝘵𝘦 𝘵𝘩𝘦𝘪𝘳 𝘫𝘰𝘶𝘳𝘯𝘦𝘺 𝘵𝘰𝘸𝘢𝘳𝘥 𝘢𝘶𝘵𝘰𝘯𝘰𝘮𝘰𝘶𝘴 𝘰𝘱𝘦𝘳𝘢𝘵𝘪𝘰𝘯𝘴.” Read the full press release: https://lnkd.in/d2MEjFB3 #AI #Automation #Telecom #CableNetworks #NetworkAnalytics

    • Teleste and Polystar Bring AI-Driven Automation to Cable Network Operations | Press Release
  • In today’s world of remote work, high definition streaming, and cloud gaming, subscribers expect fiber like reliability - regardless of access technology. To meet these expectations, operators and ISPs need more than traditional monitoring tools. They need 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲, 𝗲𝗻𝗱-𝘁𝗼-𝗲𝗻𝗱 𝘃𝗶𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝘆 to proactively detect and resolve service issues before they impact customers. Watch our own Henri Helanterä, Head of Network Assurance, as he explains how Polystar delivers network-wide, real-time insights across subscribers, services, and devices. #NetworkAssurance #Broadband #FixedBroadband #CustomerExperience

  • 𝗟𝗟𝗠𝘀 𝗮𝗿𝗲 𝗺𝗼𝘃𝗶𝗻𝗴 𝗯𝗲𝘆𝗼𝗻𝗱 𝗲𝘅𝗽𝗲𝗿𝗶𝗺𝗲𝗻𝘁𝗮𝘁𝗶𝗼𝗻 - 𝗯𝘂𝘁 𝗮𝗿𝗲 𝘁𝗵𝗲𝘆 𝗿𝗲𝗮𝗱𝘆 𝗳𝗼𝗿 𝗿𝗲𝗮𝗹 𝘁𝗲𝗹𝗲𝗰𝗼𝗺 𝗼𝗽𝗲𝗿𝗮𝘁𝗶𝗼𝗻𝘀? The future isn’t just better AI responses. It’s governed, autonomous action. In our upcoming live webinar, we’ll explore how Agentic RAG is transforming AI from passive retrieval into intelligent systems capable of reliable decision-making in complex telecom environments. Key topics: ▪️Why naive LLM deployments fail in production ▪️RAG vs fine-tuning ▪️The real complexity behind agentic systems ▪️Why governance and control matter 📅 May 20 | 09:30 CEST 🎙️ Mohammad Shaheen & Mohamed Tarek 𝗥𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗵𝗲𝗿𝗲: https://lnkd.in/dDvZhF-4 #AIinTelecom #AgenticAI #RAG #TelecomAI #DataDriven

    • Sign up for Polystar's next Live Webinar: Agentic RAG in Telecom

Affiliated pages

Similar pages

Browse jobs