Discovering Indonesia’s Financial Inclusion Journey: Harnessing Innovation and Technology

Jakarta, the bustling capital of Indonesia, is rapidly becoming a powerhouse in Southeast Asia's fintech and AI sectors. The city boasts a vibrant mix of innovative startups, established technology firms, and forward-thinking financial institutions, all contributing to a dynamic ecosystem. By adopting cutting-edge technologies and digital transformation strategies, Jakarta is paving the way for significant advancements in financial inclusion.

Join us on a transformative journey with The Banking Academy's Indonesia Innovation Study Tour 2025. This two-day tour for financial executives includes exclusive site visits and discussions with Jakarta's leading tech pioneers, offering invaluable insights into the future of financial technology and inclusive growth.

During this tour, participants will explore the forefront of digital economy, fintech solutions, and AI-driven innovations. Engage with tech visionaries, industry innovators, and business leaders, and witness firsthand how these advancements are driving financial inclusion across Indonesia.

Register Now
Add to Calendar
Remind Me Contact Us

For Past Event Photos Click Here

Key focus areas:

automation

Integration of multi-service platforms and digital payments to enhance financial inclusion

automation

Innovations in e-commerce and financial services driving economic growth

automation

AI-driven solutions for smart cities and public safety

automation

Cutting-edge fintech solutions for digital lending and credit scoring

automation

Investment strategies and support for fintech startups promoting technological advancements

Tour Itinerary

Indonesia Innovation Study Tour 2025

Day-1, 19 May 2025
7:00 - 7:45

Breakfast

7:45 - 8:30

Welcome introduction

Our hosts will provide an introduction to the program, site visits, and key innovation trends to be covered during the tour.

9:00 - 10:30

Advancing conversational AI with Kata.ai

Kata.ai, established in 2015 in Jakarta, specialises in natural language processing and conversational AI technologies. Known for its AI-powered chatbots and virtual assistants, Kata.ai aims to enhance customer interactions and service delivery across various industries.

  • Understand Kata.ai’s role in developing AI-powered chatbots and virtual assistants.
  • Learn about the applications of conversational AI in customer service and user engagement.
  • Explore the impact of AI-driven solutions on financial inclusion and service delivery.
10:45 - 12:15

Digital banking solutions for Indonesia’s evolving financial ecosystem at Bank Jago

Bank Jago, established in 1992 and headquartered in Jakarta, Indonesia, has transformed into a technology-driven digital bank offering a suite of financial services tailored to the needs of modern consumers. The bank's platform provides innovative solutions for savings, budgeting, and financial management, aiming to enhance financial inclusion across the nation.

  • Learn how Bank Jago's integration with digital ecosystems, such as GoPay and Gojek, facilitates seamless access to banking services, reaching a broader customer base. 
  • Understand the bank's commitment to financial inclusion through products like GoPay Tabungan by Jago, which offers accessible savings accounts with competitive interest rates. 
  • Explore how Bank Jago leverages cloud and AI technologies to deliver personalized banking experiences, enhancing customer engagement and operational efficiency.
12:30 - 13:30

Lunch

14:00 - 15:30

Digital banking transformation for Indonesia’s underserved markets at Bank Neo Commerce

Bank Neo Commerce (BNC), formerly known as Bank Yudha Bhakti, has undergone a significant transformation since 2020, evolving into a digital-first bank under the ownership of Akulaku Silvrr Indonesia. With a vision of "Banking, Above & Beyond," BNC aims to democratise financial services for Indonesia’s unbanked and underbanked populations, leveraging technology to provide accessible and inclusive banking solutions.

  • Learn how BNC’s digital-first approach helped expand its customer base to over 25 million in just one year.
  • Discover BNC’s strategic partnerships with over 750 companies to offer co-branded products and tailored financial solutions.
  • Understand how BNC drives financial inclusion with high-yield savings products and gamified financial tools.
15:30 - 17:00

Digital payment solutions for daily needs at AstraPay

AstraPay, launched in 2018 and operated by PT Astra Digital Arta, is a digital wallet and payment platform in Indonesia. It offers a comprehensive suite of services, including bill payments, mobile top-ups, transportation fares, and peer-to-peer transfers, aiming to simplify everyday transactions for users across the country.

  • Discover how AstraPay enables cashless transactions through QRIS across various merchants.
  • Learn about AstraPay’s partnerships with 100+ brands and 24,000 MSMEs to promote financial inclusion.
  • Explore how AstraPoints rewards system enhances user engagement and fosters customer loyalty.

Indonesia Innovation Study Tour 2025

Day-2, 20 May 2025
07:30 - 08:30

Breakfast 

10:00 - 12:00

Digital wallet solutions for financial inclusion at DANA

DANA, launched in 2018, is a digital wallet platform aimed at improving financial inclusion in Indonesia. It provides a wide range of digital payment services, making financial transactions easier and more accessible for millions of Indonesians.

  • Discover DANA’s digital payment solutions and their reach across Indonesia.
  • Learn about its initiatives to educate and integrate underserved populations into the financial system.
  • Explore the partnerships and collaborations that enhance DANA’s service offerings.
12:30 - 13:30

Lunch

14:00 - 15:30

Digital financial solutions for underserved communities at Akulaku

Akulaku, founded in 2014 and headquartered in Jakarta, Indonesia, is a leading digital banking and finance platform operating across Southeast Asia. The company offers consumer credit, digital banking, wealth management, and insurance brokerage services, aiming to meet the daily financial needs of underserved customers in emerging markets.

  • Explore how Akulaku's digital credit and payment solutions provide accessible financial services to millions, promoting financial inclusion in the region.
  • Learn about its strategic acquisition of PT Bank Yudha Bhakti Tbk, rebranded as PT Bank Neo Commerce Tbk, enhancing its digital banking capabilities.
  • Understand Akulaku's commitment to innovation, exemplified by its participation in industry events like the MUFG FinTech Festival, where it shared insights on embracing next-wave financial technologies.
16:00 - 17:30

Integrated data centre solutions for Indonesia’s digital infrastructure at MettaDC

MettaDC, established in 2021 and headquartered in South Jakarta, is a leading provider of neutral carrier data centre services in Indonesia. The company offers integrated data centre platforms that combine security, interconnection, power reliability, and efficient infrastructure to support digital transformation across various industries.

  • Learn how MettaDC’s Tier III+ data centre ensures high security and operational continuity for financial institutions.
  • Discover how energy-efficient designs support sustainability goals while meeting regulatory demands in the financial sector.
  • Understand how the expansion into Jakarta and IKN will provide critical infrastructure to support the banking industry's digital transformation.
17:30 - 18:15

Feedback & concluding session

We will recap the site visits and discussions with experts and exchange personal conclusions, ideas and inspirational thoughts. Delegates will be asked to present their feedback and takeaways from the tour. 

End of the Tour


Tour Hosts

Marla Sofer
Marla Sofer
Founder & CEO, knomee

Who should attend?

bank

Chairmen, CEOs, and board members of banks in emerging economies seeking to integrate innovation into their business models

bank

Senior executives in retail, corporate, transaction banking, and trade finance

bank

C-level executives, including chief innovation officers, chief data officers, and chief marketing officers.

bank

Decision makers in mobile banking, online payments, consumer experience, technology, and operations

bank

Leaders in charge of channels, product innovation, and retail operations

bank

Senior executives specialising in business analytics and data management

bank

Leaders in corporate planning, marketing, and strategy

Register Today

Financial Institutions

USD 6,000

  • Access to Indonesia Innovation Study Tour (19 - 20 May)
  • 4 night accommodation (18 - 21 May)
  • Access to tour slides & videos
  • Full access to The Asian Banker Summit 2025 (conference, masterclass, exhibition area)
  • Access to conference slides & videos
  • All program related breakfasts, lunches, coffee breaks, and select dinners

*Excludes airfare, visa fees, and airport transfers

Delegate Registration