HICAPS

𝗛𝗲𝗮𝗹𝘁𝗵 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: 𝗞𝗲𝘆 𝗳𝗶𝗻𝗱𝗶𝗻𝗴𝘀 𝗳𝗼𝗿 𝗣𝗵𝘆𝘀𝗶𝗼𝘁𝗵𝗲𝗿𝗮𝗽𝗶𝘀𝘁𝘀 Physio practices are navigating growing pressure - from patient expectations to operational complexity and a changing healthcare landscape. Our latest HICAPS Health Insights: Physio report explores what matters most to physios today, drawing on industry insight to highlight emerging challenges, opportunities and practical considerations for running a sustainable practice. If you’re a physio, practice owner or part of the allied health community, this report offers a valuable perspective on where the sector is heading and how to prepare. Download the report here: https://lnkd.in/gA_GqX99

𝗥𝗔𝗖𝗚𝗣 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 𝗢𝘄𝗻𝗲𝗿𝘀 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝟮𝟬𝟮𝟲 – 𝗜𝘁’𝘀 𝗮 𝘄𝗿𝗮𝗽! What a weekend at The Royal Australian College of General Practitioners (RACGP) Practice Owners Conference 2026 👏 Thanks to everyone who stopped by the HICAPS stand to share their insights. We had some great conversations with practice owners, managers, GPs and partners about the real pressures they’re navigating every day and the practical solutions that can help make a difference for both business performance and patient experience. A few key themes came through clearly: ✅ Simple, reliable claiming matters ✅ Supported workflows help practices run more smoothly ✅ Efficiency is no longer a “nice to have” - it’s essential Thanks again to everyone who took the time to connect with us. Let’s keep the conversation going! And congratulations to Katrina Pyle the winner of our $500 gift voucher 🎉 #HICAPS #RACGP #GeneralPractice #HealthTech #HealthcareClaiming Deanne Bannatyne Nicki Tamblyn Jarnay Wright Ash Weare Rehan Ahmad Claudia Larsen Shriya Wali

𝗦𝗲𝗲 𝘆𝗼𝘂 𝗮𝘁 𝗥𝗔𝗖𝗚𝗣 𝗣𝗿𝗮𝗰𝘁𝗶𝗰𝗲 𝗢𝘄𝗻𝗲𝗿𝘀 𝗖𝗼𝗻𝗳𝗲𝗿𝗲𝗻𝗰𝗲 𝟮𝟬𝟮𝟲 We’re looking forward to seeing you at the RACGP Practice Owners Conference this weekend at ICC Sydney. If you’re attending, stop by booth 65 and chat with us about how the HICAPS and Best Practice integration can help improve efficiencies in your practice. HICAPS and Best Practice Bp Premier integration delivers: • Improve operational efficiency and accuracy • Streamline claiming and EFTPOS transactions • Enhance patient experience As Dani Galus, Practice Manager at Bassendean Total Health Care, shared: “The setup was quick, the entire process didn’t even take an hour. And our reception team now has more time to engage with people instead of being tied up with admin.” Come and see the team to learn how HICAPS can help simplify workflows and give time back where it matters most. The Royal Australian College of General Practitioners (RACGP) #PracticeManagement #RACGP #PracticeOwners #DigitalHealth

𝟱 𝗱𝗮𝘆𝘀 𝘁𝗼 𝗴𝗼! 𝗟𝗜𝗩𝗘 𝗪𝗘𝗕𝗜𝗡𝗔𝗥 - 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗮𝗻𝗱 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗽𝗹𝗮𝘆𝘀 𝗳𝗼𝗿 𝗮 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝗿, 𝘀𝗺𝗮𝗿𝘁𝗲𝗿 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲 Don’t miss out, save your spot today.

𝗙𝗲𝗱𝗲𝗿𝗮𝗹 𝗕𝘂𝗱𝗴𝗲𝘁 𝟮𝟬𝟮𝟲 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀. 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀. 𝗜𝗺𝗽𝗮𝗰𝘁𝘀. With the Federal Budget now announced, it’s important for healthcare practices to understand what it means for your business and patients. NAB have broken down the key health measures, from aged care and the PBS to broader impacts for health business owners, so you can stay informed and plan ahead. Find out more via the NAB Federal Budget Hub https://lnkd.in/gAawHMAm

𝗟𝗜𝗩𝗘 𝗪𝗘𝗕𝗜𝗡𝗔𝗥 - 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗮𝗻𝗱 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗮𝗹 𝗽𝗹𝗮𝘆𝘀 𝗳𝗼𝗿 𝗮 𝘀𝘁𝗿𝗼𝗻𝗴𝗲𝗿, 𝘀𝗺𝗮𝗿𝘁𝗲𝗿 𝗽𝗿𝗮𝗰𝘁𝗶𝗰𝗲 Industry experts unpack the macro trends shaping healthcare delivery and the role technology and AI can play in streamlining workflows, strengthening patient experience, and future‑proofing sustainable practice models. 𝗪𝗲 𝗶𝗻𝘃𝗶𝘁𝗲 𝘆𝗼𝘂 𝘁𝗼 𝗿𝗲𝗴𝗶𝘀𝘁𝗲𝗿 𝗳𝗼𝗿 𝗛𝗜𝗖𝗔𝗣𝗦 𝗼𝗻𝗹𝗶𝗻𝗲 𝗪𝗘𝗕𝗜𝗡𝗔𝗥, 𝗪𝗲𝗱𝗻𝗲𝘀𝗱𝗮𝘆 𝗠𝗮𝘆 𝟮𝟬𝘁𝗵 𝗮𝘁 𝟳𝗽𝗺 Register now: https://lnkd.in/g9WDUjG8

The end of financial year is a key moment for healthcare practices to pause, plan and make informed decisions. The Medfin EOFY Essentials Guide, shares practical insights tailored to healthcare professionals. It’s about clarity, confidence and support as EOFY approaches. Download the Medfin EOFY Essentials Guide here: https://lnkd.in/gmbXBHen

𝗬𝗼𝘂’𝗿𝗲 𝗶𝗻𝘃𝗶𝘁𝗲𝗱 𝘁𝗼 𝗼𝘂𝗿 𝘁𝗵𝗼𝘂𝗴𝗵𝘁-𝗹𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽 𝗯𝗿𝗲𝗮𝗸𝗳𝗮𝘀𝘁 𝗲𝘃𝗲𝗻𝘁. Join keynote speaker Dean Pearson, NAB economist and an industry panel of experts as they share detailed analysis and future perspectives on the trends impacting healthcare and strategies to future proof your business and protect patient experience.  Attendance to this event has been approved for 1.5 hours of Continuing Professional Development for in-person event and 1.0 hour for webinar attendance. 𝗢𝘂𝗿 𝗯𝗿𝗲𝗮𝗸𝗳𝗮𝘀𝘁 𝗲𝘃𝗲𝗻𝘁𝘀 𝘄𝗶𝗹𝗹 𝘁𝗮𝗸𝗲 𝗽𝗹𝗮𝗰𝗲 𝗶𝗻 𝗦𝘆𝗱𝗻𝗲𝘆, 𝗕𝗿𝗶𝘀𝗯𝗮𝗻𝗲 𝗮𝗻𝗱 𝗠𝗲𝗹𝗯𝗼𝘂𝗿𝗻𝗲 𝗳𝗿𝗼𝗺 𝗠𝗮𝘆 𝟭𝟮𝘁𝗵 𝘄𝗶𝘁𝗵 𝗮𝗻 𝗼𝗻𝗹𝗶𝗻𝗲 𝘄𝗲𝗯𝗶𝗻𝗮𝗿 𝗮𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲 𝘁𝗼 𝘁𝗵𝗼𝘀𝗲 𝘁𝗵𝗮𝘁 𝗰𝗮𝗻𝗻𝗼𝘁 𝗮𝘁𝘁𝗲𝗻𝗱 𝗶𝗻 𝗽𝗲𝗿𝘀𝗼𝗻. 𝗣𝗹𝗲𝗮𝘀𝗲 𝗥𝗦𝗩𝗣 𝗵𝗲𝗿𝗲 𝗳𝗼𝗿 𝘆𝗼𝘂𝗿 𝗿𝗲𝘀𝗽𝗲𝗰𝘁𝗶𝘃𝗲 𝗲𝘃𝗲𝗻𝘁: https://lnkd.in/gSZA3Dyr Please advise of any dietary or accessibility requirements through the RSVP link. We hope you can join us!

𝗙𝗲𝗱𝗲𝗿𝗮𝗹 𝗕𝘂𝗱𝗴𝗲𝘁 𝟮𝟬𝟮𝟲 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗘𝘃𝗲𝗻𝘁 On Tuesday 12 May, Treasurer Jim Chalmers will deliver the much anticipated 2026 Federal Budget.   Join NAB the following morning for an exclusive Federal Budget 2026 Digital Event, a live‑streamed broadcast on Wednesday 13 May, 9:00–10:00am AEST, where panellists will analyse the big talking points and what they mean for Australian businesses and the economy.   Hosted by Tom Piotrowski, NAB’s Head of Market Insights, the session will feature:   Economic analysis from NAB Group Chief Economist Sally Auld. Expert commentary and insights from NAB business leaders Krissie Jones, Khan Horne and Shane Ditcham. This 60‑minute session will help bring clarity to one of the most important economic moments of the year.   👉 Register now as spots are limited. https://lnkd.in/gtS4Y2VH #FederalBudget2026 #Budget2026 #NABEvents #BusinessInsights #HICAPS

𝗧𝗼𝗽 𝟱 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗳𝗼𝗿 𝗗𝗲𝗻𝘁𝗶𝘀𝘁𝘀 Dental health plays a critical role in overall wellbeing and dental practices are navigating rising patient expectations alongside growing affordability and administrative pressures. The newly released NAB Health Insights - Key Findings for Dentists report reveals the top 5 insights for dentists, drawn from patient feedback, industry data, and perspectives from a diverse group across the Australian dental industry. Inside the report you’ll find practical insights on how to: - Encourage regular dental visits through proactive patient education, reminders and follow-up care. - Address affordability concerns by improving value perception and fee transparency. - Reduce patient switching by addressing the causes of dissatisfaction. - Strengthen relationships through clearer communication and more personalised care. - Elevate your practice environment to improve comfort and overall experience. Through NAB Health, Medfin and HICAPS, we’re committed to supporting a thriving dental industry helping practices focus more on patient care and less on administration. 𝗗𝗼𝘄𝗻𝗹𝗼𝗮𝗱 𝘁𝗵𝗲 𝗳𝘂𝗹𝗹 𝗿𝗲𝗽𝗼𝗿𝘁 𝘃𝗶𝗮 𝘁𝗵𝗲 𝗹𝗶𝗻𝗸 𝗶𝗻 𝘁𝗵𝗲 𝗰𝗼𝗺𝗺𝗲𝗻𝘁𝘀 to better understand your patients and insights to support future practice planning. Deanne Bannatyne Linda Bernard Nicki Tamblyn Shefali Saldanha Bipasha Das Amy Aw Claudia Larsen Jenny Martin Rehan Ahmad Robbie Thorogood Adam Grono