KastlePresence

Business

Only for iPhone

Free · Designed for iPhone

281 Ratings
Ages

4+
Years
Category

Business
Developer

Kastle Systems
Language

EN
English
Size

91.6
MB

iPhone

KastlePresence provides secure and convenient access control built on the latest mobile technology and the strictest security standards. Features, including hands-free access and remote unlock capabilities, touchless elevator control, location-based services, personalized security, and occupancy data, deliver the Internet of Things to your workplace. TOUCHLESS MOBILE ACCESS Use your mobile device to open doors, turnstiles, parking gates and even activate smart elevators without ever opening an app. You can add your employee badge to Apple Wallet and access everyday spaces with just your iPhone and Apple Watch. UNLOCK DOORS REMOTELY Unlock doors from anywhere on premises. REAL-TIME OCCUPANCY MONITORING See real-time occupancy of shared spaces like the fitness center or rooftop terrace to decide when the occupancy level is most comfortable for you. LOCATION-BASED SERVICES & AMENITIES What’s going on in your building? Understand amenity room usage, gym availability, and more with data at your fingertips. Utilize mass notification capabilities for easy outreach to all employees & tenants. KastlePresence is free to download, and is administered by your system administrator via the myKastle portal. System Requirements: - iPhone 6S or later, with Bluetooth enabled - iOS 14 or later

Ratings & Reviews

3.1

out of 5

281 Ratings

Painting over issues to make it look nice doesn’t fix the rotten core
12/03/2024

Annoyed enough to speak
When it works, it’s fine. Being able to walk up to a door and have it unlock with no interaction is lovely.But when it breaks, good luck!The app needs you to open it up too often to refresh keys. The max range is a little short. The whole UX of the app is really sub-par. But usually you don’t use the app so not a big deal.But when a wire in their conduit breaks, and their tech admits it’s their fault, good luck getting anyone to come out and actually fix the problem. Our account manager apparently left the company and no one notified us for months. They said they came to our site and did some work, but no one had actually showed up.I’m sure it’s all roses when you’re signing the contract but dam, the day to day issues are a pita.

Developer Response
Thanks so much for taking time to provide your feedback. We’ll pass this on to the team for review! If your company is using the Apple Wallet Employee Badge (NFC Digital Key), then you will be able to add the pass to your wallet on your Apple Watch so you can leave your phone behind. With the BLE Digital Key, you must use to your phone to unlock doors.
Painting over issues to make it look nice doesn’t fix the rotten core
12/03/2024

Annoyed enough to speak

When it works, it’s fine. Being able to walk up to a door and have it unlock with no interaction is lovely.But when it breaks, good luck!The app needs you to open it up too often to refresh keys. The max range is a little short. The whole UX of the app is really sub-par. But usually you don’t use the app so not a big deal.But when a wire in their conduit breaks, and their tech admits it’s their fault, good luck getting anyone to come out and actually fix the problem. Our account manager apparently left the company and no one notified us for months. They said they came to our site and did some work, but no one had actually showed up.I’m sure it’s all roses when you’re signing the contract but dam, the day to day issues are a pita.
Developer Response 03/01/2024
Thanks so much for taking time to provide your feedback. We’ll pass this on to the team for review! If your company is using the Apple Wallet Employee Badge (NFC Digital Key), then you will be able to add the pass to your wallet on your Apple Watch so you can leave your phone behind. With the BLE Digital Key, you must use to your phone to unlock doors.
Not the best program
Jan 28

jerridog
I use this because my work requires it for access to the office. I am not at all happy with it. It only works part of the time. I have to ring the doorbell to get in the other times to get someone to come let me in. It ALWAYS tries to get into my wallet. I do not have an employee badge saved to my wallet and it doesn’t give me the option to NOT go to the wallet. That is NOT ok. There is NO reason for it to want to access my wallet. The sensitivity settings do not work. I set it to recognize me when i am near the door, but I still have to hold my phone directly on the access pad and move it around to get in. “Without opening the app “ is not true. I always have to open it and let it run in the background for it to work.
Not the best program
Jan 28

jerridog

I use this because my work requires it for access to the office. I am not at all happy with it. It only works part of the time. I have to ring the doorbell to get in the other times to get someone to come let me in. It ALWAYS tries to get into my wallet. I do not have an employee badge saved to my wallet and it doesn’t give me the option to NOT go to the wallet. That is NOT ok. There is NO reason for it to want to access my wallet. The sensitivity settings do not work. I set it to recognize me when i am near the door, but I still have to hold my phone directly on the access pad and move it around to get in. “Without opening the app “ is not true. I always have to open it and let it run in the background for it to work.
Great for pandemic safety
09/18/2020

longofest
My company is using this app in conjunction with some motorized doors and a “destination” elevator at our building. Walking through doors hands free is of course fantastic, but I also really appreciate the touch free destination elevator integration. It’s not normally a big deal to touch an elevator display to select what floor I want to go to, but these aren’t normal times, and I’d rather keep my interactions with high-touch surfaces to a minimum. The app lets me select my floor through it - so no touching the elevator display.
Great for pandemic safety
09/18/2020

longofest

My company is using this app in conjunction with some motorized doors and a “destination” elevator at our building. Walking through doors hands free is of course fantastic, but I also really appreciate the touch free destination elevator integration. It’s not normally a big deal to touch an elevator display to select what floor I want to go to, but these aren’t normal times, and I’d rather keep my interactions with high-touch surfaces to a minimum. The app lets me select my floor through it - so no touching the elevator display.
Worst app, Technology gone bad
11/09/2023

HGF13Noles
This is the worst app I have ever used on an iPhone. This is an example of technology making our lives more difficult and complicated. Using a badge for building and elevator access is a lot more effective than this app. Almost every time you open this app it has several annoying pop ups that do not let the app work effectively, causing you delays to open doors or use an elevator. Often times in my case I am carrying my laptop bag and maybe other items that make it really difficult to dismiss the pop ups and operate the elevator in a timely manner.
Worst app, Technology gone bad
11/09/2023

HGF13Noles

This is the worst app I have ever used on an iPhone. This is an example of technology making our lives more difficult and complicated. Using a badge for building and elevator access is a lot more effective than this app. Almost every time you open this app it has several annoying pop ups that do not let the app work effectively, causing you delays to open doors or use an elevator. Often times in my case I am carrying my laptop bag and maybe other items that make it really difficult to dismiss the pop ups and operate the elevator in a timely manner.

KastlePresence 7.2 includes a number of enhancements and bug fixes including: - Support for an upcoming standardized wallet credential - Improved handling of HID wallet passes - More informative display on the Digital Keys screen - Addresses an issue where some users were not able to register and continually received "Response Invalid" - Addresses an issue where users were not able to interact with Kastle BLE readers after restoring their device from a backup