Baltimore Co Public Library

Ratings & Reviews

  • 3.7
    out of 5
    13 Ratings

  • Mobile checkout

    TalllGuy

    I really enjoy this app when I’m checking out books with two toddlers in either arm. The app allows me to check out on my phone without needing to wrangle everybody up and go to the checkout line. Instead, we can just sit in the room where all the kids books are and check them out as we put them in the bag. A+.

  • Login Issue

    ReinaBangtan

    I downloaded this app today and so far haven’t been able to log in. I have a library card and it’s valid, yet I’m not able to access my account.

    Developer Response

    Hi! We are sorry for the trouble, we are working to address these connectivity issues and encourage you to try again. If you continue to have difficulty, please use this form to let us know directly: https://bcpl.libanswers.com/form?queue_id=639. Thank you for being a Baltimore County Public Library customer.

  • Fine

    Stop Asking for Reviews

    There is no reason for it to stop media when it opens.

    Developer Response

    Thank you for the feedback. This has been addressed with the newest update. If you continue to have difficulty, please use this form to let us know directly: https://bcpl.libanswers.com/form?queue_id=639. Thank you for being a Baltimore County Public Library customer.

  • Apps won’t open on any device.

    Surlygirlbythestream

    Apps won’t open on any device. Says’Unable to connect to server’. All my other apps work. Will continue to use Libby.

    Developer Response

    Thank you for your feedback. We are aware that there was some connectivity issues on Monday night that have since been addressed. We encourage you to try the app again. It is not a replacement for the Libby app, so you can still use that as well. If you have additional comments/concerns please use this form to reach us directly: https://bcpl.libanswers.com/form?queue_id=639. Thank you for being a Baltimore County Public Library customer.