4.6
out of 5
133K Ratings
I previously wrote a review for this app and I’m happy to say that many things have improved a lot since then. The app runs much better overall and the experience is definitely smoother, which I really appreciate.That said, there are still a few minor issues. I’ve noticed that sometimes the app crashes or freezes, especially when I try to search for something or scroll through the main page. It might just need another update to fix these small bugs.
Thank you for your feedback! We're glad to hear about the improvements. Please reach out to our support team at ayuda@vix.com for assistance with the minor issues.
The app has great novelas. The ads are so long and they will play the same ad 3 and 4 times in a row. Sometimes it will stay stuck repeating the same ad and you have to get out and go back in because the show never comes back. It gets tiring having so many ads and hearing the same ads over and over. It makes me have to leave the app and not continue watching.
We appreciate your feedback about the ad experience and are glad you enjoy the novelas. Please contact our support team at ayuda@vix.com for assistance.
The app is good, but if you want to search for something, it freezes and you have to exit and get back in to watch something. If you click to search again, it will freeze again. Sometimes if you forward a bit, it will take you back to the beginning of the program.
We appreciate your feedback and recognize the challenges you've faced with the app freezing during searches and playback. Your experience is important to us, and we encourage you to use the support options within the app to share more details about these issues.
The app works decent, but every time a new episode comes on the volume goes all the way to 100% so if you were listening to it and at a lower volume, you’re gonna have to turn it down at the start of every single episode. Additionally, If you pause, the show and your screensaver kicks on or your phone or tablet shut off the app literally will close down sometimes it’ll start the episode all the or it’ll even start the whole entire show from the beginning so that needs work.
Hi there! Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with the app's volume and playback issues. Your feedback is valuable and will be shared with our team for further improvements. If you encounter any further issues, please reach out to us at ayuda@vix.com 📧 . Thank you for your understanding!
I’ve had vix for a while after I switched to premium every time I watch a show after I finish it I see a new one starting like after the credits and stuff. The new show starts so I get out of it and go to the beginning and I see it on continue watching section. When I try deleting it from that section it glitches and goes back to being on the section. I have cleared caches on my laptop and I have updated it and it still does the same thing.
We appreciate you bringing this to our attention 😥️. Please contact us at ayuda@vix.com 💌️ with more details so we can investigate and resolve this glitch promptly. Thank you for your understanding and patience.
I get it that for a love show there is ads that need to play but 3-8 ads evertime you want to watch a love show is not correct. I got off work this one time wanting to watch the last minutes of cruz azul vs tigres and i couldnt watch the end because of the ads by the time the show started playing the game was over. Vox you need to fix this because we pay for no ads amd i missed my teams last minutes because of ads. Unacceptable
Hello! ☺️ We apologize for the inconvenience caused by the excessive ads. Your feedback is valuable to us and we are continuously working to improve the ad experience for our users 🌟️. If you have any questions, please contact us at ayuda@vix.com 📩️. Thank you for bringing this to our attention.