Frequently Asked Questions (FAQs)

Frequently Asked Questions (FAQs) Offer period – 1st September 00:00 HRS to 30th September 23:59 HRS 2026

1. What is the HDFC Bank Offer? a) Get up to INR 3,000 Instant Discount on HDFC Credit Card 6 months and above EMI transactions b) Any cancelled, rejected or returned order(s) will not be eligible for the offer and the refund amount of such order will be adjusted with the instant discount amount.
2. What is the maximum discount that I can avail? The maximum discount possible up to INR 4,000 per Credit Card per transaction over the duration of the campaign. Refer to the table below for more details:

3.How can I avail this offer? There are no other special steps to avail this offer. Just go through the normal purchase process and use your saved HDFC Credit Card for 6 months and above EMI tenure to pay.

4. Can I get this offer with Exchange offer? Yes, the offer is valid on exchange as long as minimum purchase value (after Exchange discount) is spent on Bank Card.
5. Can I avail discount on card payment for cash on delivery order? Are net Banking transactions also included in this Offer? COD and Net Banking transactions are NOT included in this Offer.
6. Would I get the Bank offer even if I make a part payment using my Amazon Pay Balance? No, the offer is not available if Amazon Pay Balance is selected.
7. Is the offer applicable on EMI? Yes, the offer is applicable on Credit Card EMI payment (6 months & above EMI tenure only). 8. What if I cancel my order? The Offer is applicable for a successful purchase. If Instant Discount is availed on any purchase, and it is subsequently cancelled, the refund amount of such purchases will be posted adjusting the instant discount amount availed on the purchase. However, if you place another order within the offer period, you shall get instant bank discount subject to offer eligibility.
8. My payment failed while placing the order, will I be eligible for the discount? If your payment failed while placing the order, Amazon.in gives you an option to revise your payment. If you revise your payment within the offer duration, you will be eligible for the discount. For more information on revise payment, click here Note: Some products might not be eligible for the offer. Please check the product detail page for offer eligibility. Schedule 1 Terms and Conditions
9. This "Offer" is provided to you by HDFC Bank Limited ("Bank") and Amazon Pay (India) Private Limited (formerly known as Amazon Online Distribution Services Private Limited) ("Amazon") and made available on the website www.amazon.in and the mobile site and mobile application thereof (collectively, "Amazon.in").
10. These Offer terms and conditions ("Offer Terms") are in addition to the Amazon.in Conditions of Use & Sale and Privacy Notice to which you agree to by using Amazon.in and Terms & Conditions of Cards of HDFC Bank. In the event of any conflict between the Conditions of Use & Sale and these Offer Terms, these Offer Terms will prevail, only for the purposes of this Offer.
11. All residents of India holding a valid credit card issued by the Bank (each a "Card") are eligible to avail the Offer (each a "Cardholder"). The offer is valid from 1st September 00:00 HRS to 30th September 23:59 HRS 2026 ("Offer Period"), unless revoked or extended by Amazon in its sole discretion, without any prior notice and without liability.
12. Under this Offer, any Cardholder who, during the Offer Duration, makes purchase of select Products from Amazon.in and makes the payment using the Card, will be entitled to receive a Flat instant discount (as per the table below) on the total purchase value for a successful purchase transaction made on Amazon.in, provided the purchase value for such transaction (inclusive of taxes) is equivalent to or exceeds INR 7,490 and the customer chooses 6 months and above EMI tenure on participating categories per transaction.

5. Maximum discount per card on the offer duration is INR 4,000 per card.
6. The purchase of the product(s) will be governed by the terms of sale, including terms of exchange (wherever available), applicable to the sale of the product(s) on Amazon.in. This Offer will also be applicable on purchase of product(s) by the Cardholders under an exchange offer.
7. The Instant Discount would not be applicable on payment made by Cardholders using the 'Cash on Delivery' payment option.
8. In case there are multiple items in a purchase order, the item-wise savings/discount may vary. However, the overall savings/discount on the purchase order will be equivalent to maximum savings / discount the Cardholder is eligible for under this Offer.
9. In the event the order is returned or cancelled by the Cardholder, seller or Amazon Seller Services Private Limited, for any reason whatsoever, and subsequently the order / purchase transaction value falls below INR 7,490 for Credit Card per transaction the order will not qualify for this Offer and the participation of the Cardholder will be deemed withdrawn.
10. If Instant Discount is availed on any purchase, and the transaction is subsequently cancelled, the refund amount of such orders will be post adjusting the instant discount amount availed on the purchase.
11. Amazon reserves the right, at any time, without prior notice, without liability, and without assigning any reason whatsoever, to add/alter/modify/change or vary all of these Offer Terms or to replace, wholly or in part, this Offer by another offer, whether similar to this Offer or not.
12. Nothing contained herein amounts to a commitment by Amazon or the Bank to conduct further, similar or other offers.
13. All disputes between the Cardholders and the Bank will be resolved inter se and Amazon will not (nor will be liable or obliged to) mediate or resolve any dispute or disagreement between the Cardholders and the Bank.
14. This Offer cannot be availed on: (i) purchase of the ineligible / excluded products mentioned above; or (ii) purchase by Cardholder using any card other than the Card (mentioned above).
15. Under no circumstances, will the cashback being offered under this Offer be settled in cash in lieu thereof by Amazon.
16. By participating in this Offer, every Cardholder expressly agrees that Amazon or any of its affiliates will not be liable or responsible for any loss or damage whatsoever that a Cardholder may suffer, directly or indirectly, in connection with this Offer, including but not limited to that associated with his/her use or delivery or misuse of any product purchased on Amazon.in.
17. These Offer Terms are governed by the laws of India and the courts at New Delhi will have exclusive jurisdiction over any matters/disputes arising out of or in relation to these Offer Terms. HDFC Bank EasyEMI Terms and Conditions –
18. Charges involved on a EasyEMI transaction - · Processing fees of INR 299 + GST · Gap Interest will be levied on First EMI calculated from the loan booking date to payment due date · GST will be levied on Processing Fee, Gap interest and Pre-closure fee as applicable
19. In the Case of No Cost EMI benefit offered by Merchants, the interest that will be charged by the Bank for the EMI transaction will be provided as upfront discount at the time of transaction or during the loan booking as applicable by the transaction mode.
20. Bank will continue to charge interest during the tenure opted by the customer at the annual interest rate by reducing balance method. In Monthly reducing balance cycle, the principle loan amount is reduced for every EMI paid and interest is calculated in the balance of outstanding principle loan amount to be paid.
21. In the event of customer preclosing/ cancelling EMI on an originally Credit Card EMI transaction, 'Pre-closure Interest charges' + 3% Pre-closure Fee on principle Outstanding (as applicable) will apply at the time of all Pre-closures.
22. Benefits like payback / Instant discount etc offered by the merchant at the time of loan booking will be debited within 120 days of EMI closure. Cashback will be posted only those transaction for which loans are active as on posting date.
23. Refer the link given below for detailed terms and conditions of EMI transactions. https://www.hdfcbank.com/personal/borrow/popular-loans/easy-emi/easyemi-on-consumer-durables
24. This offer is not applicable on virtual cards, Consumer Durable, VPA, Fleet, R&R Commercial, Purchase cards, Intermiles, Paytm, Equitas, Swiggy, Marriot, Flipkart Wholesale, Pine Labs, Emirates, Harley, IBIBO, IRCTC, Times, Tata Neu, Shoppers, Bestprice, 6E Rewards, PhonePay, Snapdeal Cards for EasyEMI transactions on Credit Card General Bank Terms and Conditions for Cards -
25. The offer is an instant discount and will be provided upfront at the time of purchase.
26. HDFC Bank holds out no warranty or makes no representation about the quality, delivery or otherwise of the services offered by the partner. Any dispute or claim regarding the services/offers must be resolved by the Card Holder/s with the partner directly without any reference to HDFC Bank.
27. HDFC Bank shall not be liable in any manner whatsoever for any loss/ damage/ claim that may arise out of use or otherwise of any goods/ services / assured gifts / gift vouchers availed by the Card Holder/s under the said Offer offered by the partner
28. HDFC Bank shall not be held liable for any delay or loss that may be caused in delivery of the services.
29. This Offer is made available to the Customers selected at the discretion of HDFC Bank.
30. The offer cannot be combined with any other offer
31. If promo code is mentioned as part of the communication (please refer Offer details tab) then customer has to use the code to avail the offer; in case the code is not used Discount/ Cashback cannot be credited back to customer at a later date.
32. Any person availing this offer shall be deemed to have accepted these Terms and Conditions.
33. HDFC Bank reserves the right, at any time, without prior notice and without assigning any reason whatsoever, to add/alter/modify/change or vary all these terms and conditions or to replace, wholly or in part, this offers by another offer, whether like this offer or not, or to extend or withdraw it altogether.
34. Eligible benefits for this promotion (such as Reward points / cashback) will only be posted to accounts that are active at the time of postings.
35. Benefits will not be posted on credit card accounts which are permanently delinquent or closed at the time of posting.
36. Benefits will also not be posted on retail credit card accounts that are flagged for working capital usage.
37. HDFC Bank Cardholders are not bound in any way to participate in this offer. Any participation is voluntary, and the offer is being made purely on a best effort basis.
38. Nothing herein amounts to a commitment by HDFC Bank to conduct further, similar, or other offers.
39. This offer is not applicable on virtual cards, Consumer Durable, VPA, Fleet, R&R Commercial, Purchase cards, Intermiles, Paytm, Equitas, Swiggy, Flipkart Wholesale, Pine Labs, Emirates, Harley, IBIBO, IRCTC, IOCL, Times, Tata Neu, Shoppers, Bestprice, 6E Rewards, Marriott, PhonePay, Snapdeal Cards for regular full swipe transactions
40. This offer is non-cashable, not extendable, and non-negotiable.
41. Purchases eligible for Instant Discount/ Cashback on HDFC Bank Credit Card will not qualify for Reward Points. The same will be reversed within 120 days of end of cashback posting month or end of offer month for Instant discount offers.
42. If a card member has more than 1 (one) HDFC Bank Credit Card, spends on the cards cannot be clubbed by the card member to qualify for the said offer.
43. The above offer is by way of a special offer co-funded by the Bank & Merchant for select HDFC Bank Credit Cardholders only and nothing contained herein shall prejudice or affect the terms and conditions of the card member agreement. The terms of the above schemes shall be in addition to and not in derogation of the terms contained in the card member agreement.
44. All disputes, if any, arising out of or in connection with or because of above offers or otherwise relating hereto shall be subject to the exclusive jurisdiction of the competent courts / tribunals in Mumbai only, irrespective of whether courts / tribunals in other areas have concurrent or similar jurisdiction.
45. Any query regarding the program will be entertained till 60 days from the posting date. After said date the Bank will not entertain any correspondence or communication regarding this Program from the cardholder.
46. Any Tax, service charge or other charges levied with regards to the Promotional Offer, may be borne by the Card Holder/winner.