Today, we celebrate the people and progress that continue to shape Kuwait’s story 🙌 To our incredible team in Kuwait, thank you for the passion and commitment you bring every day. We’re proud to be part of this vibrant market and to serve our customers alongside such a dedicated team. Wishing everyone celebrating a joyful National Day!
Kitopi
الأغذية والمشروبات
Our purpose is to satisfy the world's appetite to create joy!
نبذة عنا
Kitopi is a creator of magical food experiences - we discover, create and curate homegrown brands from the region, for the region. Founded in January 2018, our purpose is to satisfy the world’s appetite to create joy. Kitopi has established a strong presence in the Middle East with over 200 outlets, including dine-in and delivery-only locations, across five markets: UAE, KSA, Kuwait, Bahrain, and Qatar. Our smart kitchen operating system (SKOS) - built in-house, ensures speed and efficiency, in all our operations, with a focus on making sure our customers are always satisfied and that their brand is continuously growing.
- الموقع الإلكتروني
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http://www.kitopi.com
رابط خارجي لـ Kitopi
- المجال المهني
- الأغذية والمشروبات
- حجم الشركة
- ٥٠٠١ - ١٠ آلاف موظف
- المقر الرئيسي
- Dubai
- النوع
- شراكة
- تم التأسيس
- 2018
- التخصصات
- Food Tech، Kitchen Operations، Technology، F&B، Brands، Food، Experiences، و Customer Service
المواقع الجغرافية
موظفين في Kitopi
التحديثات
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Ramadan Mubarak 🌙 As we welcome the holy month of Ramadan, we wish our Kitopi community a month filled with reflection, generosity, and connection. At Kitopi, we believe in leading with care and creating joy, especially during moments that invite us to slow down, support one another, and come together with purpose. Wishing everyone observing a peaceful and blessed Ramadan!
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We’ve always been passionate about food. It’s what keeps us moving forward and constantly evolving. In the region we operate in, that passion shows up in how we champion homegrown brands. And with franchising on the horizon, we’re excited to take homegrown to the world. On that note, we're honored to be EvolutionX Debt Capital's first investment in the GCC, and even more excited for what we’ll build together next. Thank you to all our Kitopians, customers, partners and communities for choosing #Kitopi. #fundingnews #mena #growth #expansion #franchising
UAE-based food and beverage (F&B) technology company Kitopi has raised US$50 million in a growth capital round led by EvolutionX Debt Capital, a growth-stage private credit platform established by Singapore-based investment firm Temasek and Singapore-based DBS Bank. Founded in Dubai in 2018 by Chief Executive Officer Mohamad Ballout, Chief Growth Officer Bader Ataya, Chief Technology Officer Saman Darkan, Chief Financial Officer Sami Bejjani, and Chief Legal Officer Mahmoud Awad, Kitopi operates a F&B platform that combines technology, culinary development, and hospitality across delivery and dine-in formats. The company today employs more than 6,000 people and runs over 200 outlets across the UAE, Saudi Arabia, Kuwait, Bahrain, and Qatar. Its footprint also includes a global customer experience center in Dubai and Amman, alongside an engineering hub in Krakow, Poland, with operations supported by its in-house technology stack, SKOS. In an interview with Inc. Arabia, Bejjani noted how demonstrating favorable unit economics and company profitability got EvolutionX to back Kitopi. "We also showed a sustainable, proven growth engine that can support the next three years of growth," Bejjani added. "Finally, we demonstrated maturity in our processes and operating model, with a clear reliance on systems and scalable capabilities, rather than dependence on individuals." Kitopi is EvolutionX's first investment in the GCC. Rahul Shah, Partner, EvolutionX, told Inc. Arabia that the investment firm's bet on Kitopi was based off how the enterprise has translated scale into a more disciplined operating model. “We built conviction based on Kitopi's leadership position in the market, its innovative hybrid model, and its demonstrated profitability," Shah said. "We also see strong growth prospects, availability of scalable growth capital, and a visible path to a potential public listing over time." More about this EvolutionX-Kitopi deal in our full article here: https://lnkd.in/dqzGVC8H #startups #scaleups #entrepreneurs #Dubai #UAE #GCC #MiddleEast #MENA #Singapore #growth #scale #investment #fundraising #innovation #foodtech
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Our CTO and Cofounder had the honor of representing Kitopi at the Sharjah Entrepreneurship Festival, talking about our founding journey and the lessons we learned along the way. Thank you to the team for hosting an exciting session, and we look forward to seeing you at the next. #SEF #Sharjah #tech #founders #kitopi
Saman Darkan spoke openly about how using off-the-shelf solutions almost sunk them as a company. This forced them to build a system called smart kitchen operating system and they grew from there. #SEF26 #SharjahEntrepreneurshipFestival
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We love food. We love this city. And we’re proud to be homegrown in Dubai 🇦🇪 Our CFO and Cofounder Sami Bejjani represented Kitopi in a fireside chat at the world's largest food exhibition #Gulffood, on what it really takes to scale at speed and why #Dubai is the perfect place to do it from. A big thank you to Dubai International Chamber for hosting us and Rebecca McLaughlin-Eastham for bringing the conversation to life. #kitopi #hospitality #fnb #dubaichambers
MC mode: activated! This week I served as MC & moderator at the world’s largest food exhibition & conference, #Gulfood2026, hosted at Expo City Dubai. Congratulations to Dubai International Chamber on delivering a powerhouse event that brought together industry leaders turbo-charging the region’s F&B sector. Opening remarks were delivered by Khalid Al Jarwan Al Shamsi, Executive Vice President at Dubai Chambers, followed by sector insight & projections from Omar Alkhan, Head of Research & Data. Providing plenty of food for thought was Sami Bejjani, Co-Founder & CFO of Kitopi, who joined me for a fireside chat exploring a business which has scaled from a single kitchen to more than 200 locations, serving over 50 million meals in the past year alone. A proudly homegrown Dubai entity, Kitopi was founded in 2018 by four ex-consultants. It pioneered the managed cloud kitchen platform & has since achieved unicorn status. When ambition meets Dubai’s infrastructure, ecosystem & global connectivity, the emirate becomes the ultimate launchpad for companies with bold ideas & international vision, Sami told me. It was fascinating to hear his candid advice for founders looking to scale at speed & understand the frank realities of hyper-growth. Special thanks to everyone on stage & the incredible team at Dubai Chambers Dubai International Chamber, Hiba Jamal Obaid AlSlaes, Rana Atef, Sumaya Al Shamsi & Stacey Pinto. Follow Dubai Chambers, Rebecca McLaughlin-Eastham & RME Media Global for more. #DubaiChambers #DubaiChambersInternational #Gulfood2026 #WorldEconomySummit #FB #FoodAndBeverages #Sustainability #FoodTech #Leadership #GlobalTrade #MasterOfCeremonies #EmCee #MC #Moderator #RMEMediaGlobal #DubaiUnicorn #TechUnicorn
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If you’ve ever been comforted by a stranger at exactly the right moment, you’ll feel this one. Karen Terrado Urminita shares the real story behind Kitopi’s Joy Ambassador Program and how one small moment turned into a regional movement. Read more, and tell us: have you met a Joy Ambassador? 👇 #kitopi #newinitiatives #customerexperience #creatingjoy #dubai #riyadh #jeddah #abudhabi
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We’re so excited to announce that we’ve opened four new Kitopi brand locations across the UAE over the past few weeks: • High Joint – Mirdif City Centre • Catch 22 – Zahia City Center, Sharjah • Zaroob – Deira City Center • Hot Bun – Dubai Hills Mall Even though we’re eight years in, every opening still feels like the first. We’re not just excited about launching a new site...what matters most is welcoming a whole new neighborhood to the Kitopi experience. These communities are growing fast and full of people who love good food and easygoing moments and that’s who we’re here for. Whether it’s a quick lunch, a post-mall dinner, or a spontaneous catch-up with friends, we want to be part of the rhythm of everyday life. And while an opening might look smooth from the outside, there’s a lot of work behind the scenes, no two locations are the same. We'd like to think that each restaurant has its own pace, its own guests and its own special flow. So we treat every new site like a custom build, designed around what the neighborhood needs and expects. A few things we care about (a lot): • Getting the food right: Every dish is tested, retested, and only served when it’s something we’d be proud to share with friends. • Raising the bar on safety and consistency: Our teams maintain internal scores above 95% across the UAE. • Training for real hospitality: Warm, thoughtful, confident service that doesn’t rely on a script. • Full-scale dry runs before launch: To make sure the experience works, end to end. While we’re not perfect, we always aim to build the full guest journey so that our teams can focus on people, not just process. A big thank you to our teams across operations, training, tech, marketing, culinary, and beyond, who go the extra mile to make each launch feel effortless. Your hard work shows up in every guest who decides to come back. To our new neighbors - we’re ready to serve you. Come by, try something new and let us know what you think 💙 #newopenings #dubai #sharjah #foodscene #kitopi #restaurants
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Every day, our Joy Ambassadors show up with one mission: bring joy to our customers. What started as a training has grown into a movement, helping colleagues across Kitopi turn small moments into meaningful ones. To our Joy Ambassadors everywhere: thank you for the energy, care, and joy you bring 💙
Proud to be a Joy Ambassador at Kitopi 🤍 Being a Joy Ambassador is more than a title,it’s a mindset and a shared responsibility to spread joy, strengthen our culture, and create positive experiences for both our teams and guests. I truly believe every manager should be a Joy Ambassador, leading by example and bringing Kitopi’s values to life every day. #Kitopi #JoyAmbassador #KitopiCulture #LeadByExample #PeopleFirst #Hospitality #TeamCulture #Leadership
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8 years later and we’re still telling the Al Quoz sprinkler story like it’s company folklore 😂💧 We are so proud of the journey (and the team that kept cooking through it all) ❤️ What’s your favorite Kitopi brand? Drop it below so we can celebrate with you 🫶 #kitopi #founderstory #dubai #tech #joy
Today marks 8 years since our very first order at Kitopi. No leadership insights today. Instead, here’s one of my favorite early moments of pure chaos. We've had many. Our very first kitchen (which we still have today) is in Al Quoz Industrial Area, Dubai. Back then, it was everything...pre-prep, satellite kitchen, warehouse, and even our office. We were incredibly proud of it and used to tour early investors through the space to show them what we thought the future of food operations could look like. A few weeks into operating, I was mid-tour with a group of investors, walking them from section to section, explaining how everything worked. Earlier that day, the team had moved a pizza oven into another room. Turns out it was placed just a bit too close to a fire sensor on the ceiling. Right in the middle of the tour… the sprinklers went off. Everywhere. We all got completely soaked. 🙈 It gets better... No one knew how to turn the sprinklers off. So I ran outside and shut down what I later learned was the civil defense water unit for the entire warehouse compound. That led to complaints. Authorities showing up. And me getting a very stern warning. The good news? The investors still moved forward!
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As we welcome 2026, we're reflecting on a year defined by bold moves, meaningful growth, and the people who made it all possible. In 2025, we built more than just our business. We strengthened our culture, scaled with purpose, and brought passion to everything we delivered. 🙌 To our Kitopians around the world, thank you. Your energy, dedication, and drive continues to make this journey extraordinary. 🤝 To our partners, customers, and community, we’re truly grateful for your trust and belief in what we're building. Your support inspires us to dream bigger, move faster, and raise the bar every single day. We’re stepping into 2026 energized and ready to create more joyful experiences 💙 From all of us at Kitopi, Happy New Year!
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