To report an issue or concern regarding closed captioning made available by WPVI via broadcast or online, please contact WPVI-TV.ClosedCaptioning@abc.com or (215) 871-1228.
Please include the following details regarding your issue or concern:
Program name
Date and time program aired/issue was observed
Description of the issue (e.g., missing captions, captions out of sync, etc.)
If watching via broadcast, specify whether over-the-air or the name of the pay TV provider
If watching online, provide the device (e.g., tablet, smart TV, mobile phone, laptop), device model number, and software/application (iOS/Android, Internet browser, streaming app,) used to view the program
Your name, address, and contact information (email and/or phone number)
Written complaints concerning closed captioning made available by WPVI via broadcast or online can be sent to:
Niki Hawkins
Vice-President, Community Engagement
WPVI-TV
4100 City Avenue
Philadelphia, PA 19131
(215) 871-1228
WPVI-TV.ClosedCaptioning@abc.com
Persons with disabilities who need assistance with issues relating to the content of our online Public Inspection File should contact Niki.Hawkins@abc.com.
Questions or concerns relating to the accessibility of the FCC's online public file system can be directed to the FCC at: 888-225-5322, 888-835-5322 (TTY), or fccinfo@fcc.gov.