How can I subscribe to Photo Gallery Unlimited on my device?
“Alexa, tell me about Photo Gallery Unlimited“
Using voice, just say the above or navigate to Settings on your Echo Show device, tap Display and Appearance, select the Photo Gallery Unlimited subscription card, and follow the on-screen prompts to subscribe.
What devices work with Photo Gallery Unlimited?
Photo Gallery Unlimited will work with Echo Show 5, Echo Show 8, Echo Show 10, Echo Show 11, Echo Show 15, and Echo Show 21. Echo Show 1st Gen, and Echo Show 2nd Gen are not compatible with this feature.
Can I use Photo Gallery Unlimited on Echo Show devices in Kids Mode?
No, Photo Gallery Unlimited is not supported on devices running Kids Mode.
What photo subscriptions work with Photo Gallery Unlimited?
Amazon Photos is required to view your photos with Photo Gallery Unlimited. When you join Prime to get Alexa+, you get unlimited photo and 5GB of video storage with Amazon Photos. With the Alexa+ Standard plan without Prime, you get 1TB of photo and video storage with Amazon Photos.
Is Photo Gallery Unlimited available outside the U.S.?
Photo Gallery Unlimited is currently available only in the U.S. on compatible devices with Alexa+ and the device language set to “English United States.”
What languages is Alexa+ available in?
Alexa+ is currently available in English for customers in the U.S. and Canada, and in Spanish for customers in Mexico. Alexa+ will expand to more countries and languages over time. In the U.S., device language must be set to “English United States” to use Alexa+ on your device. To change your language settings, go to the Alexa app, or on-device by going to Settings > Device options > Device Language.
Do I need Photo Gallery Unlimited to display photos on my Echo Show?
No. You can display photos on compatible Echo Show devices using the free Slideshow feature. To start a slideshow, swipe down on your screen and tap the Slideshow button. On devices running original Alexa, this button is labeled Photo Frame.
What’s the difference between Slideshow and Photo Gallery Unlimited?
Slideshow displays your photos full screen for up to 3 hours per session. When the slideshow ends, your Echo Show returns to the home screen. Photo Gallery Unlimited ($2.99/month per device) removes the time limit — your photos play continuously. After any interaction with Alexa, your photos resume automatically.
I subscribed to Photo Gallery Unlimited, but my screen goes dark. Why aren’t my photos displaying?
Your Echo Show may have Night Mode or Auto Sleep enabled, which can turn off the screen on a schedule or after a period of inactivity. To keep your photos displaying continuously, disable these settings. On your Echo Show, go to the More icon with three lines, then Settings, then Display & Appearance. From there, you can turn off Night Mode and Auto Sleep.
I subscribed to Photo Gallery Unlimited, but I see other content sliding in over my photos. How do I fix this?
Some Echo Show devices have a feature called Adaptive Content that displays widgets and other content in a panel that slides in from the right side of the screen when you're nearby. To turn this off and show only your photos, go to the More icon with three lines, then Settings, then Display & Appearance, then Adaptive Content. From there, turn off Adaptive Transition.
